Time to go paperless!

To sign up for email bills/correspondence, all you need is an email address, and a few spare minutes. Let’s go!

 

If you have a business account: Email us with your account number and we'll switch you over.

If you have a residential (home) account: Follow the steps below.

 

Step 1 – set up your account:

  • Click the ‘Register’ button below and you’ll go to a page to register for an online account (called ‘My Account’).  Try and think of a suitable password now that you’ll remember!
  • Once you’ve filled in your details, including your account number which you’ll find on your bill or a Contact letter, an email will get sent with a link to click. (This is an extra step for your security.)
  • Click that link and you’ve got yourself an online account!

Click the video below for a step by step guide

Step 2 – set up email bills

  • Sign in to your new account using your password.
  • Tick ‘Send my bills via email’. All done.

 

Do you have more than account with Contact? Note, all your accounts will move to email bills and correspondence.

Here are the other benefits of signing up for My Account

Pay bill

Make a one-off credit card payment on your bill.

View usage

View your monthly usage data for the past year and compare it to the same month the year before.

Set up Smoothpay

Set up Smoothpay to even out your payments across the whole year.

Do it on the app



Google Play Badge

App Store Badge