18 AUG 2025

Contact Energy $300 Energy Credit Offer Terms and Conditions (BB300) 

1. The Contact $300 Energy Credit Offer (the Offer) is available to existing Contact Energy customers, who:
   • (a) received the email outlining the Offer,
   • (b) apply to add Contact Broadband to their account and are accepted as a Contact customer for these services, and
   • (c) are successfully connected to Contact broadband services using the Offer promo code (BB300) online at contact.co.nz.
2. Contact Broadband services are only available to residential electricity customers of Contact on standard payment plans. Broadband services are not available to PrePay customers.
3. SmoothPay customers will have the credit applied to their account within 30 days from when they are successfully connected to Contact Broadband services. However, it won’t come straight off the next bill following but instead will be taken into account at their next Smoothpay review which happens once every fourth bill.
4. The Offer is applied as a monthly $75 (incl. GST) monthly credit to your electricity account for four months, totalling $300. 
5. There are instances where a credit may appear as exclusive of GST. In that case, each credit will reflect the amount of $65.22.
6. If you cancel your Broadband service prior to the last Offer credit(s) being applied, any remaining monthly credits for the cancelled service(s) will be forfeit. If you cancel your Contact electricity account, any remaining Offer monthly credits will be forfeit.
7. Only one Offer per connection.
8. The Offer is valid for a limited time only. Contact reserves the right to cancel, modify or suspend this Offer without notice at any time and shall not be liable for any loss or damage incurred as a result.
9. The Offer is not available to customers who have previously signed up to a special Contact Broadband offer in the last 6 months and is not available in conjunction with any other offer.
10. If you leave Contact within 30 days from when you are successfully connected to Contact services, the Offer will cease to apply, and no credit or refund will be given. 
11. Contact reserves the right to investigate any activity it suspects to be fraudulent or not in good faith. Contact reserves the right to decline the Offer or remove the credit from your account if it considers you have acted fraudulently or not in good faith.
12. The Offer credit is not transferable, refundable nor redeemable for cash or cash equivalents.
13. By applying the Offer promo code to your account, you acknowledge you have read and accepted these Offer Terms and Conditions.
14. These terms and conditions should be read alongside any other terms and conditions that apply to your services with Contact (including, our general terms and conditions for residential and business customers, our residential special plan terms and conditions and Contact Broadband terms and conditions).
15. The Offer will be governed by New Zealand law.