23 MAR 2026

Contact Mobile $400 Energy Credit Offer Terms and Conditions 

1. Eligible customers who sign up to an eligible mobile plan will receive a total credit of up to $400, applied as monthly bill credits over 12 consecutive months (up to $33.34 per month).
2. The Contact Mobile $400 Energy Credit (“the Offer”) is available to existing Contact Energy electricity customers who:
   1. have been sent the $400 Mobile and $400 Broadband offer directly via addressed mail; and
   2. create a Contact mobile account using the same name, account number, and email address listed on their Contact electricity account and add an eligible Contact mobile plan.
3. Eligible mobile plans mean the Small - 5GB, Medium - 20GB and Large - 75GB Contact mobile pay monthly plans. The Extra Small – 2GB Carryover plan is not included in the Offer.
4. The Offer is applied as amonthly credit of $33.34 (incl. GST) to your electricity account for 12 consecutive months, totalling up to $400.08. There are instances where a credit may appear as $28.99 (excl. GST), with GST applied separately. 
5. The 12-month period during which the credit may be applied begins when you successfully connect to both Contact electricity and mobile services, and continues for 12 consecutive months (“Promotional Period”). You must activate your SIM within 30 days of joining Contact Mobile to receive the credits.
6. There is no promo code required.The credit will be automatically applied to your Contact account within 30 days from when you are successfully connected to both Contact electricity and mobile services.
7. You must retain both Contact electricity and mobile services during the Promotional Period to continue to receive the Offer.
8. If you cancel your Contact Energy electricity and/or mobile services during the Promotional Period, the Offer will cease to apply. Any remaining unused credits will be forfeited, and no further credits will be applied to your electricity account after the cancellation date.
9. No credit or refund relating to the Offer will be given.
10. Contact reserves the right to investigate any activity it suspects to be fraudulent or not in good faith. Contact reserves the right to decline the Offer or remove the credit from your account if it considers you have acted fraudulently or not in good faith.
11. The Offer credit is not transferable, refundable nor redeemable for cash or cash equivalents.
12. Only one Offer is available per electricity connection.
13. Contact reserves the right to cancel, modify or suspend this Offer without notice at any time and shall not be liable for any loss or damage incurred as a result.
14. The Offer is not available to customers who have previously signed up to a special Contact mobile offer in the last 6 months and is not available in conjunction with any other mobile or energy offers.
15. The Offer is only available to residential electricity customers of Contact on standard payment plans. The Offer is not available to PrePay customers.
16. By applying for the Offer, you acknowledge you have read and accepted these Offer Terms and Conditions.
17. These terms and conditions should be read alongside any other terms and conditions that apply to your services with Contact (including our, general terms and conditions for residential and business customers,residential special plan terms and conditions, Contact mobile general terms and conditions, Contact mobile special terms and conditions and Privacy Policy).

18. The Offer is available only where you sign up to an eligible service on or before 30 May 2026.
19. The Offer will be governed by New Zealand law.