Electricity Authority Levy and Gas Industry Company Fees change notice
From 01 October 2026, the Electricity Authority Levy and Gas Industry Company Fees component(s) of your bill will change slightly.
An eSIM is a digital SIM that is already built into your phone. It means that you can get connected to Contact mobile right away without needing to wait for a physical SIM to be delivered.

You can buy and activate your Contact eSIM in minutes. The days of waiting for a SIM in the post are gone.
Using an eSIM means you can have two numbers - one on a physical SIM and one on your eSIM. Great for keeping work and personal numbers on one phone.
With no plastic or packaging, eSIMs are a more sustainable option for staying connected to your favourite people.
For independent complaint or pricing advice, UDL, Billy & Powerswitch can help.
Read our Residential Consumer Care policy on how we'll keep you safe and connected.