Setting up direct debit means you’ll never miss a payment as it happens automatically. It also ensures you’ll get any prompt payment discount you may be eligible for. We will deduct the outstanding balance on the due date of your bill. You still get a bill so that you can keep an eye on your energy use and the amount you owe. Direct debit payments from a credit or debit card will incur a processing fee of 0.95% (incl GST) of the payment amount. The fee will appear on your next Contact bill.
You can set up, change, or remove this at any stage by signing into My Account
or via the Contact app
If you’d prefer to fill out a form instead, download it here
. Fill it out and post to us at:
Contact Energy, Free Post 113763, P O Box 624, Wellington 6140