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Who do I call if there's a power cut?

If there is a power cut, please get in touch with your area’s lines network as listed below.

Some networks have online maps showing planned and unplanned outages in your area.


AreaNumberOnline map
Far North0800 867 363View map
Northland09 430 1800View map
Auckland (Central)0508 832 867View map
Auckland (West and North Shore)0508 832 867View map
Counties/Pukekohe0800 100 202View map
Hamilton/Waikato0800 800 935View map
Tauranga0800 224 424View map
Te Awamutu07 870 2000View map
Cambridge07 827 2000View map
Waitomo0800 367 328View map
Eastern Bay of Plenty Region0800 224 424
Gisborne/East Coast/Wairoa0800 206 207View map
Rotorua/Hawke’s Bay0800 286 476View map
Central Hawke’s Bay0800 667 693View map
Taranaki/Manawatu-Whanganui0800 224 424View map
Tararua0800 808 039
Horowhenua/Kāpiti0800 567 876View map
Wellington0800 226 682
View map
Marlborough0800 250 450View map
Nelson City0800 224 424View map
Tasman0800 508 100View map
Buller0800 224 424View map
West Coast South Island0800 224 424View map
Christchurch/Central Canterbury/Wigram0800 363 9898View map
Kaiapoi/Rangiora/North Canterbury0800 30 90 80View map
Ashburton/Mid Canterbury0800 224 424View map
Timaru/Waimate/South Canterbury0800 66 11 77View map
North Otago0800 440 220View map
CentralOtago/Dunedin/Queenstown0800 220 005View map
West Otago/Southland/Invercargill/Stewart Island0800 808 587View map
Rest of Country0800 224 424
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