We have around 45 sites across New Zealand including 11 power stations. We work hard to make sure our operations are safe and reduce and mitigate any issues that may impact our neighbours.
All Contact Energy sites have community engagement plans in place. These have been developed with knowledge of past issues raised from the local communities and outline our commitment to manage effects such as noise, dust, visual impacts, impacts on tangata whenua values, and safe operations of our sites.
As a good neighbour we make sure we keep our community engaged in our activities. Where we have important updates to share, we hold community meetings to encourage feedback, and we provide updates via email and letters. Where a neighbour may be particularly affected, we meet with them in person. We do not have a formal grievance process, instead we assess any issues on a case by case basis.
Through feedback from local communities, we’ve learned that wherever possible a ‘no-surprises’ approach is appreciated, so we endeavour to keep our neighbours proactively informed when undertaking activities that might be a nuisance or have effects on residents.
If you live around one of our power stations or offices and want to get in touch, or you have questions about any of our operations, give us a shout on 0800 000 458 (North Island) or 0800 66 33 35 (South Island).
