11 APR 2025

Contact Energy $200 Broadband and $200 Mobile Credit Offer Terms and Conditions

1. THE OFFER

   You’ll be able to enjoy up to $400 energy credit when you add Contact Mobile using your electricity account number and/or Contact Broadband using the promo code ‘CONTACT200’.

1.1 The energy credit (Offer) is made up of:

• (a) One $200 energy credit for adding Contact Mobile, and/or

• (b) One $200 energy credit for adding Contact Broadband.

1.2 For the avoidance of doubt and to ensure the Offer is applied correctly to your electricity account:

• (a) When adding Contact Broadband services, you must apply the promo code “CONTACT200” when signing up at contact.co.nz.

• (b) When joining Contact Mobile services, you must use the same name, account number, and email address as listed on your electricity account at contactmobile.co.nz. Additionally, you must activate your SIM within 30 days of joining Contact Mobile to receive the credits.

1.3 If you add Mobile or Broadband services, you will receive one $50 (incl. GST) monthly credit to your electricity account for four months, totalling $200. 

If you add Mobile and Broadband services, you will receive two $50 (incl. GST) monthly credits to your electricity account for four months, totalling $400. 

There are instances where a credit may appear as exclusive of GST. In that case, each credit will reflect the amount of $43.48. 

1.4 The credit will be applied to your Contact account within 30 days from when you are successfully connected to Contact electricity, Broadband and/or Mobile services.

1.5 Only one Mobile joining Offer and one Broadband joining Offer is available per electricity account.

1.6 The Offer is valid for a limited time only. Contact reserves the right to cancel, modify or suspend this Offer without notice at any time and shall not be liable for any loss or damage incurred as a result.

1.7 The Offer credit is not transferable, refundable nor redeemable for cash or cash equivalents. 

If you cancel your Broadband and/or Mobile service prior to the last Offer credit(s) being applied, any remaining monthly credits for the cancelled service(s) will be forfeit. If you cancel your Contact electricity account, any remaining Offer monthly credits will be forfeit.

1.8 By applying the Broadband promo code to your account and/or adding your electricity account during your Contact Mobile sign up, you acknowledge you have read and accepted these terms and conditions.

1. ELIGIBILITY

2.1 The Offer is available to new or existing Contact customers who:

• (a) are first successfully connected to Contact electricity services and are accepted as a customer for these services; and

• (b) adds, in accordance with clause 1.2:

  • (i) an eligible Contact Broadband service at the same address using the promo code CONTACT200, and/or 

  • (ii) an eligible Contact Mobile plan using the same name, account number, and email address listed on their Contact electricity account.

2.2 Contact Broadband services are only available to residential electricity customers of Contact on standard payment plans. Broadband services are not available to PrePay customers. 

2.3 The Offer is not available to customers who have signed up for a special Contact Broadband or Contact Mobile offer within the last six months, nor is it available in conjunction with any other broadband, mobile, or energy offers. 

2.4 Eligible mobile plans mean the Small - 5GB, Medium - 20GB and Large - 75GB Contact mobile pay monthly plans. 

2.5 Existing Contact Mobile customers who change Mobile plans are ineligible for the Mobile Offer credit. However, existing Contact Mobile customers who add a new Mobile connection using their Contact Energy account number are eligible.  

2.6 Mobile speeds are reduced to 1.2Mbps if Plan data cap exceeded. Mobile plan costs exclude add-on’s, international charges, roaming, MMS and premium numbers. 

2.7 If you leave Contact within 30 days from when you are successfully connected to Contact services, the Offer will cease to apply, and no credit or refund will be given.

2.8 Contact reserves the right to investigate any activity it suspects to be fraudulent or not in good faith. Contact reserves the right to decline the Offer or remove credits from your account if it considers you have acted fraudulently or not in good faith.

These terms and conditions should be read alongside any other terms and conditions that apply to your services with Contact (including, our general terms and conditions for residential and business customers, our residential special plan terms and conditions, our Contact mobile terms and conditions and Contact Broadband terms and conditions).

The Offer will be governed by New Zealand law.