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Our Story 

Our Purpose

Helping New Zealanders live more comfortably with energy and by bringing this to life we make things easier for our customers, more fulfilling for our people and better for our communities every day.
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Our Tikanga

To help us achieve that we are guided by our Tikanga.
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Our Principles

These provide guidance for making decisions everyday.
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Our Commitments

These define the sustainable outcomes that we always strive to achieve for our key stakeholders.

Generation and Development

We talk to our customers every day and their feedback has helped us shape the constantly evolving set of products, services and rewards we provide, giving them greater choice. Our use of data, insights and digital channels will be crucial to providing our customers with personalised service in a cost effective manner.
 
Over our 20 year history we’ve built a flexible and largely renewable portfolio of electricity generation assets. We own and operate 11 powers stations and last financial year we produced 82% of our electricity from renewable sources including hydro power stations on the Clutha River in Central Otago, renewable geothermal plants around Taupo and three natural gas-fired power stations in Taranaki and Waikato.

Health, Safety and Environment

Safety is our number one priority at Contact and we strive for zero harm. The well-being of our employees, contractors, customers, the public and the communities in which we operate is front of mind for all business we conduct and our aim is to have every person return home safely at the end of each day.

We believe that this is best achieved through visible and active leadership, continually improving our health and safety programmes, innovative communication, and empowering our people to be personally accountable and exercise individual judgement.

Our health and safety programme was the winner of the Excellence in Health & Safety category at the 2013 Deloitte Energy Excellence Awards.