Mobile or Broadband not working?
If you're affected by the current mobile outage on some cell phone towers in the Wellington and South Island regions rest assured our team will get this fixed as quickly as possible.
Sorry for the hassle.
Renewable energy comes from quickly replenished sources like sunlight, wind, water and geothermal heat.
If you're getting your own power, we can pay you for any excess power you generate and top you up from grid.
The Hot Water Sorter is an initiative which is potentially good for both customer’s bills and everyone that calls New Zealand home.
Scroll through our online help centre for quick answers and information.
We're around on messenger to help with your non-urgent questions.
Message us on WhatsApp (both app or web). We'll respond as soon as we can.
For independent complaint or pricing advice, click here. UDL & Powerswitch can help.
To read our Residential Consumer Care policy on how we'll keep you safe and connected, click here.
