In most instances, yes, your electricity and piped gas will be on when you step in the door of your new property. However, if there are any issues or the property has been empty for a while, it may have been disconnected. If a reconnection is needed, we can arrange this for you - see 'Reconnections'.
Electricity Authority Levy and Gas Industry Company fees change notice
From 1 August 2025, the Electricity Authority Levy and Gas Industry Company Fees component(s) of your bill will change slightly.