Wireless broadband uses the 4G mobile network in the same way your mobile phone connects to the internet (rather than using cables under the ground like DSL or Fibre); this is what makes it wireless.
We are aware of a broadband outage affecting some customers in the Auckland region, sorry for this. The team is on it and hope to have this sorted soon. Please don't unplug, power off or reset your modem. We’ll update this message as soon as more info comes to hand.


