Small/medium households who are casual internet browsers.
If you're an existing customer, the quickest and easiest way to add broadband is to log in to My Account or via the Contact App.
If you're a new customer, you'll need to have your electricity with us to get Contact broadband, as it’s not available as a stand-alone product. You'll get our sharpest broadband price when bundled with energy on the Broadband bundle plan.
Wireless broadband uses the 4G mobile network in the same way your mobile phone connects to the internet (rather than using cables under the ground like DSL or Fibre); this is what makes it wireless.
Once you’ve signed up, sit back and relax, we will get the ball rolling for you.
Depending on where you move to, we may not be able to provide you with exactly the same services you currently have – it all depends on what connection is available at your new address.
Please give us a bit of notice so that we can tick the right boxes and make sure everything is in place. Ideally 15 working days should be enough time for us to get everything ready for you at your new home. Sometimes things might take a bit longer but we’ll be in touch if we need to.
If you are keeping the same plan and the connection then don’t forget to pack your Contact modem and take it with you.