If you're generating your own power, and you are a Contact customer, we can pay you for any excess power you generate and top you up from the national grid if you get low.
You're only steps away from generating your own power.
For most customers, you will see the amount of distributed generation you’re selling back to us on your electricity bill, where applicable.
For our Commercial and Industrial customers with a Time of Use meter, you will need to invoice us for your surplus export meter units. Please call our Collaborative Solutions Team on 0800 100 249 who can explain how to do this.
Your electrician will be able to tell you. You may also find this information on the Network connection/approval letter confirmation if you already applied for a connection with your Network Company.
Note: The majority of residential solar installations will be under 10kW.
The installation of an import/export meter will incur a cost of $125. Additional costs outside the installation of the meter should be discussed with your installer or electrician prior to Contact requesting the new meter be installed. It's important to note that we may not be able to install distributed generation metering at sites where there is asbestos, a meter mounted directly to a house with no fire proof meter box or where the meter is not protected from the elements, substandard wiring, etc. If our contractor attends and finds your meter board or the wiring does not measure up, we'll let you know and we can talk through options with you.
If you apply to have an import/export meter installed, your current meter will be replaced with an import/export meter. This may mean that the pricing plan we currently bill you on may need to change to ensure it is compatible with the new import/export meter set up. If we find that your current pricing plan needs to be changed, we will contact you to discuss the pricing plan options for your import meter load.
Our Field Services Contractor will install your meter once your application has been approved. Ensure your electrician has completed any necessary wiring before our contractor installs the meter and has arranged for any inspections and/or certificates of compliance.
It can take up to 30 working days to have an import/export installed and the contractor may attend on any day within that time frame. Once installed you can start selling back your surplus energy to us.
If you have further questions on distributed generation, we are happy to help!