When you let us know you’re moving house, you’ll be shown the plans and services available to you at your new address. If gas is available at your new address, you’ll be shown the relevant plan to you.
We can arrange this for you.
It’s important that you tell us what work you’re planning for your safety and, so we can give you the correct information.
We’ll need to know:
Call us between 8am-4pm on 0800 80 4000 and select option 5, and we can arrange this for you.
If you no longer need a gas connection at your property, now or in the future, it can be disconnected, and the metering removed.
You may need to permanently disconnect gas:
To arrange for gas to be permanently disconnected, please contact us.
Our gas team will investigate the work neede and contact you if they need any further information before providing a quote.
Depending on what work is needed, your gas disconnection can take 20-30 working days.