SmoothPay is available if you have: 

• residential electricity
• business electricity
• natural gas
• reticulated LPG

You can’t get SmoothPay if you have: 

• Prepay
• weekly or fortnightly billing
• Time of Use
• Collective billing
• had a payment arrangement fail in the last 12 months
• an overdue balance 

Some other exclusions may apply.