You can either make a one-off payment using your credit card or set up a direct debit to make automatic regular payments. This has an added processing fee of 0.95% (inlc. GST) of the payment amount. This fee will be added to your account and show on your next bill. 

To make a one-off payment by credit card, you’ll need to sign into My Account or our app.  
Once you’re signed in, it’s quick and easy to do from the ‘Pay Bill’ menu option. Your payment will show instantly on your account.  

To set up a direct debit on your credit card, you’ll need to do it over the phone using our secure automated system. You don’t need to speak to an advisor. Call 0800 80 9000 to do this. 
All credit card payments have an added processing fee of 0.95% (inc. GST) of the payment amount.  

This covers any processing charges and costs we have for payments made by credit or debit card.  

This fee will be added to your account and show on your next bill.  

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