Independent consumer advice

Where to go for independent complaint advice

We work hard to look after our customers but if we’ve let you down, we really want to put it right. If we don’t resolve your complaint, you can go to Utilities Disputes. They provide a free and independent dispute resolution service to help consumers resolve electricity, gas and water complaints with their provider.


Phone 0800 22 33 40 or visit


Where to go for an independent price comparison

Powerswitch is an independent energy plan comparison website which helps consumers work out which power company and pricing plan is best for their specific needs.




 Utilities disputes Tautohetohe Whaipainga  Consumer powerswitch logo

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