Below you will find some of the modems we support along with instructions on how to set them up.
The following modems are known to work with Contact broadband (we don't have guides available for every modem model) however other modems may work as well and we will continue to add to this list as more modems are confirmed as compatible. You can find the general settings required to set up other modems below.
Before attempting to set up a non-Contact modem check the following first:
Adjust the settings modem to the following settings:
Some of the settings above may have different names depending on the individual modem.
If you get stuck, you can call our Broadband support team on 0800 266 825.
The following modems are known to work with Contact broadband (we don't have guides available for every modem model) however other modems may work as well and we will continue to add to this list as more modems are confirmed as compatible. You can find the general settings required to set up other modems below.
Adjust the settings modem to the following settings:
Some of the settings above may have different names depending on the individual modem.
If you get stuck, you can call our Broadband support team on 0800 266 825.
Huawei DG8245V DHCP Settings |
Netcomm NF4V DHCP Settings |
Netcomm NF18ACV Old Firmware DHCP Settings |
Netcomm NF20 DHCP Settings |
Spark or Arcadyan Smart Modem DHCP Settings |
TP-Link VR300 |
The following modems are known to work with Contact broadband (we don't have guides available for every modem model) however other modems may work as well and we will continue to add to this list as more modems are confirmed as compatible. You can find the general settings required to set up other modems below.
Check the following first:
Adjust the settings modem to the following settings:
Some of the settings above may have different names depending on the individual modem.
If you get stuck, you can call our Broadband support team on 0800 266 825.