View the full eligibility criteria and accepted documentation in our FAQs.
Powered by our Fourth Trimester, the Dad Pod is essential listening for all parents wherever you are in your journey.
Join host Bryce Casey (The Rock) as he interviews prominent Kiwi Dads about #dadlife and the rollercoaster life it brings.
Through his chats we find that no matter your upbringing or circumstances, there is solidarity and common themes that all parents face – and our guests share some inspiring insights and hilarious moments from their individual journeys.
To be eligible, you need to:
Who’s not eligible?
Only the account holder can be set up for Fourth Trimester, so simply ask them to apply for the offer on your behalf. Remember that they’ll need the relevant documentation to prove there is a newborn in the household.
Yes, you can tell your friends and family about this great offer. If they meet the eligibility criteria they can apply.
You can apply on behalf of a friend or family member if they live in your household and have given their permission, but you do need to be the Contact account holder. Remember they’ll need to provide you with relevant documentation that there is a newborn in the household.
After you’ve submitted your application, you’ll get email confirmation that we’ve received it. Within the next few days, you’ll receive another email letting you know if you’ve been accepted or not.
Supplying the correct documentation is an important part of your application so you can prove there is a newborn in the household. Accepted documentation includes one of these:
When you apply for the offer online or via the call centre, you’ll be prompted to upload your documentation. So please have it handy when you apply to avoid delays.
Documentation use and storage
Your documentation in relation to the Fourth Trimester offer will be kept confidential by Contact. It will be stored securely and with limited access for a maximum of up to six months
We will be wiping the energy charges (excluding bottled gas) for three monthly bills in a row while on Fourth Trimester. Please note, the monthly bills will follow the standard monthly billing cycle though there could be occasions where the bill is for less than 30 days. If this occurs while on the Fourth Trimester, we will apply an additional credit on a subsequent bill which will be based on your average daily usage.
All electricity and piped gas charges within the three-month period is free. This includes daily charges and levies. This applies to both estimated and actual bills with no credits given for any estimated read which is adjusted afterwards.
Please note that:
You’ll probably get one more energy bill to pay before your Fourth Trimester credits kick in. Checking your bill dates will help you know when to expect these. If you’re new to Contact (welcome!), it's likely you'll get an initial bill to pay then your free ones will begin the following month.
Your free period will end after the third full consecutive bill that the Fourth Trimester period applies to. We’ll send you an email reminder a couple of weeks beforehand, so you’ll have plenty of time to prepare.
While on Fourth Trimester, you’ll still receive monthly bills from us, however the energy charges (excluding bottled gas) will be wiped, so no payment is required. You’ll see them appear as credits on your bill.
However, if you have broadband, bottled gas or outstanding debt, you’ll continue to be billed for this and payment is still required while on Fourth Trimester.
What happens to my plan after the free period ends?
Your plan will continue as at it did before Fourth Trimester, and you’ll still receive any associated benefits of that plan.
What happens to my energy rates after the free period ends?
Your energy rates will be the same as before Fourth Trimester, unless you are on an open-term energy plan where they can change as part of our usual price review process or where your fixed plan ends during the Fourth Trimester, and you move onto another plan. Please see question below for more details.
What happens to my payments after the free period ends?
If you’re on an open term energy plan, you can choose to leave Contact at any time. Just note, if you leave or move house during the Fourth Trimester free period, it’ll cease to apply with no credits given for any remaining period.
If you’re on a fixed term energy plan, the terms of the plan still stand. If you decide to end the agreement with us before the plan end date, an early termination fee of $150 per installation control point (ICP) may apply. Please refer to your plan agreement for details.
As a Contact customer, we invite you to sign up to receive special offers from us via email. We’ll often let you know about special offers ahead of everyone else, so you can get in first.