The more hectic life is, the more demands it makes on us. The more data and digital impact the world we live in, the more important it is to put our energy into things that really matter.
Value and service matters. Community matters. And the future matters.
So here at Contact, we’ve made some changes.
What this means
It means we’ve been working hard to see how we can provide better care and service for our customers:
- Pay bills weekly or fortnightly
We know that most New Zealander’s get paid weekly or fortnightly and for a long time customers have been asking us to make their electricity bills fit in with their lifestyle. So we’ve put our energy into finding a way to solve this.
Now you can choose to pay weekly or fortnightly, around the time you’ve been paid yourself – making it easier to manage your budget. (Ts and Cs apply)
- No daily charges at your bach
It also means thinking about what’s fair. That’s why customers on our bach plan love it. The plan is unlike any other as you don’t pay a daily charge. So you’re only paying for the energy actually being used at your bach.
- See what’s been happening in our communities
Because community matters to us too, we’re running some Energy technology trials to understand how communities can become more energy resilient. Plus playing our part in reducing New Zealand's carbon emissions.
Our new look
We’ve got a new logo that better reflects the type of company we’ve become.
The design, which we are calling the arc, has been chosen as a symbol of the energy that connects and surrounds us. It represents our desire to be continually growing and striving to the future. We think it suits us to a tee. It shows that we genuinely care for our customers, our communities, our people and shareholders every step of the way.
Our logo won’t change on everything straight away. The transition will happen over a period of time, to ensure we manage the cost in the most responsible way we can.
We’ve got lots coming so stay in the loop on Facebook.