| FY23 | FY22 | |
|---|---|---|
| CEO | 0.07 | 0.0015 |
| Average across other executive members | 0.22 | 0.13 |
| CEO | |
| FY23 | 0.07 |
| FY22 | 0.0015 |
| Average across other executive members | |
| FY23 | 0.22 |
| FY22 | 0.13 |
Note: Above represents shares fully owned by the executive team (incl vested shares) as a % of base salary - calculated as: value of shares * number of shares / base. Shares awarded to CEO began vesting in FY23
| FY25 | FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | |
|---|---|---|---|---|---|---|---|
| Total number of new employee hires | 151 | 301 | 220 | 363 | 172 | 198 | 186 |
| Percentage of open positions filled by internal candidates (internal hires) | 55% | 36% | 47% | 41% | 45% | 49% | 56% |
| Total number of new employee hires | |
| FY25 | 151 |
| FY24 | 301 |
| FY23 | 220 |
| FY22 | 363 |
| FY21 | 172 |
| FY20 | 198 |
| FY19 | 186 |
| Percentage of open positions filled by internal candidates (internal hires) | |
| FY25 | 55% |
| FY24 | 36% |
| FY23 | 47% |
| FY22 | 41% |
| FY21 | 45% |
| FY20 | 49% |
| FY19 | 56% |
Total number of new employee hire rates and the percentage of open positions filled by internal candidates.
| FY25 | FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | |
|---|---|---|---|---|---|---|---|
| Total employee turnover rate | 10.5% | 12.6% | 18.3% | 19.2% | 17.4% | 16.9% | 19% |
| Voluntary employee turnover rate | 6.7% | 9.8% | 13.7% | 13.4% | 11.8% | 12.5% | 12.1% |
| Total employee turnover rate | |
| FY25 | 10.5% |
| FY24 | 12.6% |
| FY23 | 18.3% |
| FY22 | 19.2% |
| FY21 | 17.4% |
| FY20 | 16.9% |
| FY19 | 19% |
| Voluntary employee turnover rate | |
| FY25 | 6.7% |
| FY24 | 9.8% |
| FY23 | 13.7% |
| FY22 | 13.4% |
| FY21 | 11.8% |
| FY20 | 12.5% |
| FY19 | 12.1% |
| FY24 | FY23 | FY22 | FY21 | |
|---|---|---|---|---|
| Average hours per employee | 23.8 | 18.28 | 15.13 | 10.26 |
| Average spend per employee (NZD) | 1657 | 1147 | 587 | 386.5 |
| Average hours per employee | |
| FY24 | 23.8 |
| FY23 | 18.28 |
| FY22 | 15.13 |
| FY21 | 10.26 |
| Average spend per employee (NZD) | |
| FY24 | 1657 |
| FY23 | 1147 |
| FY22 | 587 |
| FY21 | 386.5 |
| FY25 | FY24 | FY23 | FY22 | FY21 | |
|---|---|---|---|---|---|
| Employee engagement score | 7.5 | 8.4 | 8.3 | 8.2 | 7.7 |
| Response rate | 85% | 82% | 83% | 86% | 86% |
| Employee coverage | 100% | 100% | 100% | 100% | 100% |
Engagement surveys are undertaken internally three times per year and open to all employees. Contact's overall employee engagement score is based on the average score given by survey respondents in response to the main engagement questions.
For independent complaint or pricing advice, click here. UDL & Powerswitch can help.
To read our Residential Consumer Care policy on how we'll keep you safe and connected, click here.