Power networks and generation sites can be dangerous if you don’t know what to look out for.
We’re committed to keeping our people, contractors and visitors/the general public safe around the areas we operate. We have plans in place to help minimise risks around Contact Energy’s sites and operations.
Don’t touch them or any nearby power lines. If you can do so safely, disconnect the power source and call 111 immediately.
Stay well away from fallen power lines, and keep clear of any trees, branches or objects touching them.
Don’t try to approach or rescue them. Tell them to stay where they are until emergency crews arrive or confirm the power has been disconnected.
Keep at least eight metres away from fallen lines, and keep others well clear too.
Safety is everyone's responsibility at Contact.
It's woven into how we plan, train, and carry out our work every day — not just something we tick off a list.
From the culture and practices that guide our teams, to the systems and partnerships that support continuous improvement, learn how we work to keep our people safe every day.
We operate a Public Safety Management System as required by the Electricity Act 1992 and are compliant with NZS7901:2014 Electricity and Gas Industries – Safety Management Systems for Public Safety.
At Contact, we deliver great value, products, and service. We innovate based on customer feedback to shape the future.
We're committed to preserving natural resources for future generations of Kiwis, maintaining balance every day.
We've always got courageous and clever projects on the go to help generate renewable energy and manage our long-term impacts.
For independent complaint or pricing advice, UDL, Billy & Powerswitch can help.
Read our Residential Consumer Care policy on how we'll keep you safe and connected.
