Wireless broadband uses the 4G mobile network in the same way your mobile phone connects to the internet (rather than using cables under the ground like DSL or Fibre); this is what makes it wireless.
Wild Weather?
Contact is available to support customers experiencing hardship due to the current weather events across the country. If your power goes out, find outage updates and contact details for your Network here.
If you have been impacted and need our help, you can call our contact centre on 0800 45 46 48. Our team is available to assist between 8am and 6pm. Alternatively, you can contact us via Facebook Messenger or WhatsApp.
Affected business customers should call 0800 365 333. Please stay safe.


