Wireless broadband uses the 4G mobile network in the same way your mobile phone connects to the internet (rather than using cables under the ground like DSL or Fibre); this is what makes it wireless.
We are aware of a mobile outage affecting some customers. Sorry for this.
Please be reassured 111 calls still work
The team is on it and hope to have all other mobile calls sorted soon. We are monitoring all information provided from our technical team and will update this message as soon as we have more information.
