It’s easy to let us know you’re moving house.
When you move house, you’ll need to let us know:
You don’t need to call us – you can let us know you’re moving house here.
My Account is our online self-service platform giving you 24/7 access to view and change details of your energy account. With Online Services, it's easier to keep an eye on your account.
You can manage all your personal electricity and natural gas accounts, including being able to:
And there a few more additional benefits:
If you have broadband with us and are cancelling your electricity, your broadband will need to be cancelled as well.