FY24 | FY23 | FY22 | FY21 | FY20 | |
Community contribution spend | $1,400,547 |
$796,601 | $714,054 | $430,000 | $850,000 |
Number of organisations / initiatives supported | 113 | 72 | 111 | 123 | N/A |
Volunteering hours spent | 688 | 557 | 474 | 733 | N/A |
FY24 | FY23 | FY22 | FY21 | FY20 | |
Charitable donations | $139,750 |
$76,872 | $199,688 | $36,642 |
$442,000 |
Lobbying, interest representation or similar | $337,910 |
$338,000 | $161,000 | $167,986 | $169,540 |
Political donations | $0 |
$0 | $0 | $0 | $0 |
Holds a position on the governance body |
Electricity Retailers’ Association of New Zealand (ERANZ) |
Gas Industry Company |
Participates in projects or committees |
The Aotearoa Circle |
Australasian Investor Relations Association (AIRA) |
Business New Zealand |
Champions for Change |
Climate Leaders Coalition |
Electricity Authority Distribution Connection Pricing Technical Group |
ERANZ |
GasNZ |
Hugo Group |
International Geothermal Association |
NZ Geothermal Association |
NZ Initiative |
Sustainable Business Council |
Wellington Chamber of Commerce |
Women in Geothermal |
FY24 | FY23 | FY22 | FY21 | FY20 | |
Net Promoter Score (NPS) | +37 | +41 | +39 | +31 | +36 |
Energy sold (Electricity) GWh | 5k | 5.1k | 4.9k | 5.1k | 5.6k |
Energy sold (Gas) GWh | 661 | 713 | 780 | 780 | 838 |
Electricity & gas customers | 59k | 57k | 57k | 52k | 52k |
Broadband customers | 101k | 85k | 70k | 50k | 24k |
Mobile customers | 7.6k | N/A | N/A | N/A | N/A |
FY24 | FY23 | FY22 | FY21 | FY20 | |
Electricity | ✔ | ✔ |
✔ | ✔ | ✔ |
Gas | ✔ | ✔ | ✔ | ✔ | ✔ |
Broadband | ✔ |
✔ |
✔ | ✔ | ✔ |
Mobile | ✔ |
FY24 | FY23 | FY22 | FY21 | FY20 | |
New customers signed up following a credit-check, incl failed checks | 96% | 96% | 98% | N/A | N/A |
Customers reconnected within 24 hours following a credit disconnection | 59% | 58% | 49% | 53% | 45% |
Group Scope 1 emissions
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 |
|
Fuel used for thermal generation (tCO2e) | 727,962 |
339,828 | 604,929 | 866,013 | 722,834 | 777,467 | 960,926 |
Fuel used for geothermal generation (tCO2e) | 219,170 |
186,454 | 181,615 | 178,524 | 199,965 | 207,436 | 213,772 |
Total fuel used for generation (tCO2e) | 947,131 |
526,282 | 786,544 | 1,044,537 | 922,799 | 984,903 | 1,174,698 |
Fuel used in vehicles (tCO2e) | 332 | 307 | 297 | 178 | 270 | 880 | 1,072 |
Fugitive emissions - SF6 (tCO2e) | 28 | 32 | 1 |
29 | 4 | 122 | 2 |
Total Scope 1 | 947,491 |
526,621 | 786,842 | 1,044,744 | 923,073 | 985,905 | 1,175,772 |
Thermal generation emission intensity (tCO2e per MWh) | 0.449 | 0.657 | 0.537 | 0.518 | 0.502 | 0.517 | 0.505 |
Geothermal generation emission intensity (tCO2e per MWh) |
0.065 |
0.059 | 0.055 | 0.057 | 0.06 | 0.06 | 0.06 |
Total generation emission intensity (tCO2e per MWh) | 0.11 |
0.069 | 0.094 | 0.123 | 0.108 | 0.110 | 0.135 |
Generation intensities consist of thermal/geothermal/total generation emissions (tCO2e) divided by the thermal/geothermal/total generation volume (MWh), including Te Rapa direct sales.
Some prior year intensity figures have been updated compared to what has been included in past integrated reports (which excluded Te Rapa direct sales). However, we think this now consistently and better reflects the emission intensity levels. Te Rapa was closed in June 2023 so will not be included in intensity calculations going forward.
Group Scope 2 and 3 emissions
Scope | Category | FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 |
Indirect Emissions (Scope 2) | Electricity consumption | 973 |
1,950 | 1,394 | 1,300 | 1,258 | 1,374 | 1,397 |
Simply Energy - electricity consumption | - | 4 | 3 | 3 | N/A | N/A | N/A | |
Western Energy - electricity consumption | 2 | 3 | 2 | N/A | N/A | N/A | N/A | |
Subtotal | 975 | 1,957 | 1,399 | 1,303 | 1,258 | 1,374 | 1,397 | |
Indirect Emissions (Scope 3) | Purchased goods and services | 6,522 |
6,197 | 6,371 | 16,699 | 11,915 | 35,267 | 47,507 |
Capital goods | 79,185 |
88,266 | 57,876 |
41,726 | 18,052 | 6,536 | 13,899 | |
Fuel and energy-related activities | 5,130 | 1,050 | 149,743 | 330,207 | 91,857 | 175,811 | 77,049 | |
Upstream distribution and transportation | 254 |
108 | 444 |
27 | 14 | 628 | 116 | |
Waste | 58 |
47 | 108 |
149 | 123 | 148 | 134 | |
Business travel | 1,601 |
1,274 | 567 |
263 | 719 | 1,256 | 1,182 | |
Employee commuting | 927 |
965 | 832 |
306 | 606 | 2 | 2 | |
Use of sold products | 170,929 |
175,603 | 178,554 |
165,259 | 166,310 | 301,640 | 370,168 | |
Downstream leased assets | 429 |
164 | 289 |
399 | 306 | 445 | 586 | |
Franchises | N/A |
N/A | N/A | N/A | N/A | 2,069 | 4,536 | |
Subtotal | 265,034 |
273,673 | 394,784 |
555,036 | 277,987 | 523,802 | 515,179 | |
Total (Scope 1, 2 and 3) | 1,213,500 |
802,252 | 1,183,025 | 1,601,083 | 1,202,317 | 1,511,081 | 1,692,348 |
*Simply Energy Scope 2 emissions data now combined with Contact Energy.
Note: The completion of a swaption deal with Genesis in late 2022 resulted in the large reduction of scope 3 emissions in the ‘Fuel and energy-related activities’ category for FY23. For more info on our emissions, see our Greenhouse Gas Inventory.
Geothermal assets at 30 June 2023 | Book value ($m) | Generation (GWh) | Emissions (tCO2e) | Emissions intensity (gCO2e/KWh) | Compliance with CBI standards (<100 gCO2e/KWh) |
Poihipi | 137 | 308 | 12,090 | 39 | Yes |
Tauhara |
917 | - | - | N/A |
Yes |
Te Mihi |
466 | 1,380 |
50,643 |
37 |
Yes |
Te Huka |
98 | 176 |
8,684 |
49 |
Yes |
Wairākei | 743 | 998 | 19,456 |
19 |
Yes |
Te Huka expansion |
107 | - | - |
N/A |
Yes |
Tenon & Nature's Flame¹ | 8 | 195 |
1,577 | 8 | Yes |
Ohaaki² |
108 |
323 |
94,004 |
291 | No |
Geothermal portfolio total/average | 2,584 |
3,380 |
186,454 |
55 | |
Eligible Green Asset total/average |
2,476 |
3,057 |
92,449 |
30 | |
Total Eligible Green Debt Instruments |
1,474 |
||||
Green Asset Ratio³ |
1.68 |
¹Includes direct heat sold to Tenon and Nature's Flame
²Ineligible asset in relation to Contact's Green Borrowing Programme
³Calculated as Total Eligible Green Assets / Total Eligible Green Debt Instruments
Note: For more information on our Green Borrowing Programme, see https://contact.co.nz/aboutus/sustainability/financial-sustainability
Emissions | FY23 | FY22 | FY21 | FY20 | FY19 |
NOx | 94.42 | 89.73 | 123.36 | 107.5 | 131 |
SOx | 11.33 | 27.48 | 38.53 | 35.57 | 40.56 |
Dust |
12.14 | 29.06 | 41.96 | 37.98 | 43.32 |
Direct Mercury |
0.21 | 0.20 | 0.08 | 0.17 | 0.30 |
Note: All figures are best estimates based on available information. NOx is calculated on TCC data only, SOx and Dust is all thermal stations except Te Rapa. Direct Mercury is based on 80% of Geothermal gas stacks in FY21 and FY22, otherwise 100%
Total energy consumption | FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 |
Non-renewable fuels (nuclear fuels, coal, oil, natural gas, etc.) purchased and consumed (MWh)* | 3,523,449 |
1,733,583 | 3,032,381 | 4,228,588 | 3,699,602 | 3,887,061 | 4,767,215 |
Renewable fuels consumed for generation (MWh)** | TBC |
34,617,597 | 33,590,511 | 32,459,295 | 34,212,240 | 33,378,084 | 33,766,679 |
Renewable Generation | 81% |
93% | 87% | 81% | 83% | 83% | 79% |
*Re-calculated using conversion factor of 1 GJ = 0.277778 MWh
**Calculated using converstion factor of 1 MM Btu = 0.29307 MWh
FY24 | FY23 | FY22 | FY21 | FY20 | |
Revenue from thermal coal (NZD) | $0 |
$0 | $0 | $0 | $0 |
Revenue from diesel (NZD) | $1.1m |
$1.2m | $2.4m | $7.5m | $1m |
Total solid waste disposed (i.e. not recycled, reused or incinerated waste for energy recovery)
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | |
Total waste generated (metric tonnes) | 121 |
104 | 91.7 | 132 | 108.6 | 126.1 | 109 |
Total waste used/recycled/sold (metric tonnes) | 6.9 |
6.5 | 0.7 | 6 | 3.6 | 3.4 | 0 |
FY23 | FY22 | |
Hazardous waste landfilled (tonnes) | - | |
Hazardous waste incinerated with energy recovery (tonnes) | 44 | >20 |
Hazardous waste incinerated without energy recovery (tonnes) | - | |
Hazardous waste otherwise disposed (batteries collected) (tonnes) | 5 | >1 |
Hazardous waste with unknown disposal method (tonnes) | 1 | 5 |
Total hazardous waste disposed | >50 | >26 |
Total hazardous waste recycled/reused | - |
Hydro power density
Measure | Clyde | Roxburgh |
Lake area (m2) | 25,000,000 | 5,900,000 |
Nameplate capacity (W) | 432,000,000 | 320,000,000 |
Power density (W/m2)* | 17.3 | 54.2 |
* Hydropower Sustainability Standard requires a power density greater than 5W/m2.
Non-consumptive water usage
Source/water use | FY24 | FY23 | FY22 | FY21 | FY20 |
Clutha Mata-Au River water* | 14,529,302 |
17,370,983 | 15,730,988 | 15,098,980 | 16,624,902 |
Geothermal reservoir | 77,090 |
75,209 | 75,339 | 69,180 | 75,992 |
Geothermal cooling water* | 310,501 |
316,530 | 332,270 | 336,840 | 330,047 |
Total | 14,916,893 |
17,762,722 | 16,138,597 | 15,505,000 | 17,030,941 |
Total water withdrawal**
Source/water use | FY24 | FY23 | FY22 | FY21 | FY20 |
Geothermal reservoir | 109,116 |
106,128 | 105,577 | 103,177 | 114,805 |
River and surface water* | 2,576 |
1,641 | 2,076 | 2,509 | 1,536 |
Water from third parties* | - | 245 | 294 | 321 | 283 |
Total | 111,692 |
108,015 | 107,947 | 106,007 | 116,624 |
Total water discharge**
Source/water use | FY24 | FY23 | FY22 | FY21 | FY20 |
Discharge to rivers | 16,579 |
15,974 | 15,533 | 18,727 |
15,476 |
Total water consumption
Source/water use | FY24 | FY23 | FY22 | FY21 | FY20 |
Geothermal reservoir ** | 16,460 | 15,319 |
15,228 |
15,831 |
23,818 |
Council* ** | 9 | 21 | 23 | 40 | 34 |
Thermal cooling towers | 201 | 212 | 632 | 942 | 801 |
Total | 16,670 |
15,552 |
15,883 |
16,813 |
24,653 |
* Freshwater
** Measures previously reported under 'discharge' and 'withdrawal' have been restated as 'consumption'. Figures include evaporation from cooling towers, soakage to land, steamfield traps and other minor miscellaneous consumption.
Description of habitat restoration and location | Major species conserved or protected at site | Size of area restored in hectares | Partnership Organisations | Area status as at 30 June 2024 | Frequency of monitoring and reporting of biodiversity |
Torepatutahi Wetland restoration project (offset site) | Restoration of wetland species including 3 at risk taxa including swamp nettle, fernbird and spotless crate | 37.8 | Operated as part of our consent requirement. In partnership with Ngati Tahu-Whaoa Runanga, Department of Conservation (DOC), Fish & Game and landowners | Systematic removal of pest plants, pest animals, maintenance, and annual planting programme | We undertake biannual monitoring of ecological transects to track restoration progress* |
Te Rau o Te Huia Steam restoration project | Enhancing the riparian for a variety of native flora and fauna species including geothermal kanuka | 21 | Ngati Te Rangiita Ki Oruanui and Wairākei Charitable Trust | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | We undertake annual monitoring of the project area to track restoration progress |
Waipuwerawera restoration project | Restoring 5 distinct areas of stream, including geothermal, riparian and wetland environments. Protecting at-risk geothermal kanuka. | Approx. 6 | Tuwharetoa Maori Trust Board, Taupō District Council, Pamu Farms and DOC | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | We undertake annual monitoring of the project area to track restoration progress |
Te Kiri o Hine Kai geothermal area pest plant and animal control | Protecting at-risk geothermal kanuka and geothermal ladder fern, forked fern and giant hypolepis vegetation | Approx. 69 | Waikato Regional Council, Land Information NZ and Ministry for Primary Industries | Ongoing maintenance of pest plants and animals | We undertake biannual monitoring of the project area to track reinvasion of pest plants and animals* |
Lower Te Kiri o Hine Kai geothermal area pest plant control | Protecting at-risk geothermal kanuka and geothermal ladder fern, forked fern and giant hypolepis vegetation | 1.1 | Ngati Te Rangiita Ki Oruanui | Initial control of pest plants | We undertake regular monitoring of the project area to track reinvasion of pest plants |
Wairakei Tauhara geothermal system – Reversion of exotic plantation forests to native forests to enhance biodiversity |
Conversion from exotic plantation to native vegetation |
9 |
Removal of exotic plantation and replanted in native vegetation |
Informally when monitoring the maintenance required |
|
Oruanui geothermal area retirement | Retired geothermal vegetation site from pastoral agriculture to protecting at-risk geothermal kanuka and geothermal ladder fern, forked fern and giant hypolepis vegetation | 3.3 | Ongoing pest plant maintenance | Informally when monitoring the maintenance required | |
Otumuheke Stream restoration project | Protecting at-risk geothermal kanuka and geothermal ladder fern, forked fern and giant hypolepis vegetation | 14 | Waikato Regional Council, Taupō District Council and Patuiwi Trust | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | We plan to undertake annual monitoring of the project area to track progress |
Wairākei geothermal system- Retirement of land from pastoral agriculture to enhance biodiversity | Enhancing early succession native flora and fauna | 43.5 | Greening Taupō (selected sites across Wairākei Drive) | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | Annual monitoring for internal reporting |
Ohaaki geothermal system- enhancement of riparian environment | Enhancing early succession native flora and fauna | 15 | Ngati Tahu Landowner collective | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | We plan to undertake annual monitoring of the project area to track progress |
Tauhara geothermal system- Retirement of land from pastoral agriculture to enhance biodiversity | Enhancing early succession native flora and fauna | 18 | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | Annual monitoring for internal reporting | |
Broadlands Rd Geothermal Area |
Restoration of geothermal vegetation and its margins |
6.2 | Wairakei Environmental Mitigation Charitable Trust (WEMCT) Greening Taupo |
Removal of wilding pines to protect geothermal vegetation |
Annual monitoring for reporting to WEMCT |
Riparian Management- ex keegan (Stratford) | Restoration of riparian margin to enhance native flora and fauna | 4.7 | Taranaki Regional Council | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | Monitored by Taranaki Regional Council as part of the riparian management plan |
Riparian management- Stratford water intake | Restoration of riparian margin to enhance native flora and fauna | 0.5 | Taranaki Regional Council | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | Monitored by Taranaki Regional Council as part of the riparian management plan |
Gladstone Gap, Hāwea Not an offset site, but required through our Hāwea Foreshore and Landscape Management Plan |
Enhancing early succession native flora and fauna | 0.5 | Hāwea Community Association (HCA). Wānaka Backyard trapping | Systematic removal of pest plants, pest animals, maintenance and annual planting programme | Monitored by HCA, reviewed within HFLMP annually and formal review every 4 years, progression and work plans monitored through Biodiversity Management Plan |
As part of Native Fish programme, restoration continued at multiple locations in lower Clutha Mata-au in 2023/24 | Enhancement of habitat for multiple at-risk native fish species such as inanga, tuna, kanakana and giant kōkopu. Sites include Rutherglen, Bobs Creek, Riverview Farms, Creighton Park, Fraserdowns, Matau Branch Matai Channel & Pond, Kouau Branch Channel, and Landsdown, Pamu Farms. | Rutherglen: 0.26 Bobs Creek: 0.74 Riverview Farms: 0.29 Creighton Park: 0.88 Fraserdowns: 2.06 Matau Branch Matai Channel & Pond: 0.57 Koau Branch Channel: 2.02 Landsdown, PAMU Farm: 0.25 Total: 7.07 |
DOC | Annual riparian planting, maintenance, fencing of waterways and weed control | Annually as part of our resource consent requirements. DOC carry out monitoring and annually provide reports. Progression and work plans monitored through Biodiversity Management Plan |
* Independent assurance has been undertaken for the Torepatutahi Wetland restoration work, and Te Kiri o Hine Ka protection work. Other restoration and protection work has not been assured.
Description of habitat restoration and location | Major species conserved or protected at site | Activities | Partnerships | Area status as at 30 June 2024 | Monitoring and reporting frequency |
Roxburgh Dam – Trap and transfer programme to facilitate the migration of native fish species |
Adult tuna, juvenile elver and kanakana | 95.5kg of elver were released in multiple locations above the Roxburgh dam. 327 adult tuna caught in the upper lakes of the Clutha Mata-au and released below the Roxburgh dam. |
National Institute of Water and Atmospheric Research (NIWA), DOC | Annual trap and transfer programme. | Annually as part of our resource consent requirements. Progression and work plans monitored through Biodiversity Management Plan |
We work with a variety of stakeholders to help identify habitats to protect and restore and we engage an Ecologist to undertake an assessment to develop a restoration plan for the particular area, including the types of management techniques necessary to address risks to biodiversity at each habitat.
Level of Extinction Risk | Number of species |
Critically endangered |
2 |
Endangered | 4 |
Vulnerable | 2 |
Near threatened | 1 |
Least concern | 8 |
Not evaluated | >5 |
Level of Extinction Risk | Number of species | |
Threatened |
Nationally critical | 2 |
Nationally endangered | 4 | |
Nationally vulnerable | 4 | |
Nationally increasing | 1 | |
At risk | Declining | 8 |
Recovering | - |
|
Relict | - | |
Naturally uncommon | 2 | |
Not threatened | >1 |
Human activity is causing a decline of biodiversity in Aotearoa New Zealand, through climate change, introduced invasive species, land / sea use change, direct exploitation, and pollution. Contact takes a range of mitigating actions to reduce our impacts on biodiversity. Our efforts are informed by a mitigation hierarchy (Avoid, Minimise, Restore, Offset, Compensate). For example:
GWh | FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | FY17 | FY16 | FY15 | FY14 |
Thermal generation | 1,619 | 517 | 1,046 | 1,592 | 1,360 | 1,421 | 1,812 | 1,742 | 1,614 | 2,321 | 2,865 |
Hydro generation | 3,628 |
3,919 | 3,940 | 3,698 | 3,752 | 4,231 | 3,479 | 3,562 | 4,091 | 4,119 | 4,058 |
Geothermal generation | 3,389 |
3,185 | 3,283 | 3,114 | 3,333 | 3,256 | 3,323 | 3,233 | 3,297 | 3,074 | 2,322 |
Total | 8,636 |
7,622 | 8,269 | 8,404 | 8,445 | 8,908 | 8,614 | 8,537 | 9,002 | 9,514 | 9,245 |
Please refer to the Sustainable Finance webpage
Hydro
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | FY17 | |
Net capacity (MW) | 784 |
784 | 784 | 784 | 784 | 784 | 784 | 784 |
Availability (%) | 90% |
84% | 83% | 84% | 92% | 97% | 95% | 92% |
Capacity factor (%) | 53% |
57% | 57% | 54% | 54% | 62% | 51% | 52% |
Electricity output (GWh) | 3,628 |
3,918 | 3,939 | 3,698 | 3,752 | 4,231 | 3,479 | 3,562 |
Pool revenue ($/MWh) | 164 |
74 | 121 | 167 | 90 | 123 | 78 | 47 |
Pool revenue ($m) | 594 |
290 | 478 | 617 | 338 | 521 | 271 | 169 |
Geothermal
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | FY17 | |
Net capacity (MW) | 586 |
410 | 425 | 425 | 425 | 425 | 425 | 429 |
Availability (%) | 94% |
94% | 97% | 89% | 95% | 92% | 96% | 91% |
Capacity factor (%) | 56% |
89% | 91% | 84% | 89% | 87% | 89% | 86% |
Electricity output (GWh) | 3,388 |
3,186 | 3,284 | 3,114 | 3,333 | 3,256 | 3,323 | 3,233 |
Pool revenue ($/MWh) | 177 |
80 | 140 | 175 | 99 | 133 | 80 | 55 |
Pool revenue ($m) | 601 |
254 | 458 | 546 | 330 | 434 | 267 | 177 |
Taranaki combined cycle (TCC)
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | FY17 | |
Net capacity (MW) | 377 |
377 | 377 | 377 | 377 | 377 | 377 | 377 |
Availability (%) | 85% |
85% | 84% | 89% | 88% | 63% | 68% | 90% |
Capacity factor (%) | 5% |
5% | 20% | 34% | 26% | 31% | 32% | 31% |
Electricity output (GWh) | 1,395 |
161 | 672 | 1,126 | 870 | 1,031 | 1,071 | 1,021 |
Pool revenue ($/MWh) | 184 | 107 | 180 | 193 | 120 | 115 | 102 | 64 |
Pool revenue ($m) | 257 |
18 | 121 | 217 | 104 | 117 | 110 | 65 |
Stratford Peakers
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | FY17 | |
Net capacity (MW) | 202 |
202 |
202 | 202 | 202 | 202 | 202 | 202 |
Availability (%) | 50% | 77% | 53% | 90% | 80% | 64% | 79% | 92% |
Capacity factor (%) | 12% | 8% | 10% | 13% | 16% | 12% | 30% | 30% |
Electricity output (GWh) | 221 | 145 | 176 | 232 | 289 | 206 | 526 | 495 |
Pool revenue ($/MWh) | 175 | 207 | 212 | 230 | 161 | 185 | 114 | 70 |
Pool revenue ($m) | 39 | 31 | 38 | 54 | 47 | 38 | 60 | 35 |
Whirinaki
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | FY17 | |
Net capacity (MW) | 158 |
158 |
158 | 158 | 158 | 158 | 158 | 158 |
Availability (%) | 97% |
82% | 95% | 94% | 98% | 98% | 99% | 99% |
Capacity factor (%) | 0% |
0% | 0% | 0% | 0% | 0% | 0% | 0% |
Electricity output (GWh) | 1 |
1 | 3 | 17 | 2 | 5 | 3 | 1 |
Pool revenue ($/MWh) | 747 |
491 | 597 | 410 | 293 | 472 | 656 | 2108 |
Pool revenue ($m) | 1.1 |
1.2 | 2.4 | 7.5 | 1 | 2.5 | 1.7 | 1 |
Te Rapa (spot generation only)
FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | FY17 | |
Net capacity (MW) | 41 |
41 | 41 | 41 | 41 | 41 | 41 |
Availability (%) | 92% |
95% | 93% | 98% | 96% | 87% | 98% |
Capacity factor (%) | 30% |
54% | 58% | 51% | 54% | 59% | 63% |
Electricity output (GWh) | 107 |
195 | 208 | 184 | 195 | 211 | 226 |
Pool revenue ($/MWh) | 94 |
145 | 174 | 106 | 160 | 94 | 58 |
Pool revenue ($m) | 12 |
28 | 37 | 21 | 31 | 20 | 13 |
Note: Te Rapa has ceased operation from June 2023
FY23 | FY22 | |
CEO | 0.07 | 0.0015 |
Average across other executive members | 0.22 | 0.13 |
Note: Above represents shares fully owned by the executive team (incl vested shares) as a % of base salary - calculated as: value of shares * number of shares / base. Shares awarded to CEO began vesting in FY23
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | |
Total number of new employee hires | 301 | 220 | 363 | 172 | 198 | 186 |
Percentage of open positions filled by internal candidates (internal hires) | 36% | 47% | 41% | 45% | 49% | 56% |
Total number of new employee hire rates and the percentage of open positions filled by internal candidates.
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | |
Total employee turnover rate | 12.6% | 18.3% | 19.2% | 17.4% | 16.9% | 19% |
Voluntary employee turnover rate | 9.8% | 13.7% | 13.4% | 11.8% | 12.5% | 12.1% |
FY23 | FY22 | FY21 | |
Average hours per employee | 18.28 | 15.13 | 10.26 |
Average spend per employee (NZD) | 1147 | 587 | 386.5 |
We do not monitor non-Tier-1 suppliers.
FY23 |
FY22 | FY21 | |
Tier-1 Suppliers | 1382 |
1597 | 1470 |
Significant suppliers in Tier-1 | 79* |
79* | 79* |
% of total spend on significant suppliers in Tier-1 | 80% |
80% | 80% |
Significant suppliers not in Tier-1 | 0 | 0 | 0 |
Total number of significant suppliers | 79 | 79 | 79 |
* Method of identifying 'Significant Suppliers' at time of submission was suppliers accounting for 80% of spend for each business unit using FY20 - FY22 spend + suppliers identified as high risk due to geographical location by PWC.
Initially 92 suppliers were identified but 13 were not included as they were no longer used.
Work-related injuries*
FY24 | Number (Employees) | Rate** (Employees) | Number (Non-employees) | Rate** (Non-employees) |
Fatalities | 0 | 0 | 0 | 0 |
High-consequence work-related | 0 | 0 | 0 | 0 |
Recordable work-related injuries | 0 | 0 | 4 | 2.2 |
Number of hours worked | 2,410,106 | N/A | 1,819,985 | N/A |
The main types of work-related injuries: Strains, sprains, laceration, crush and puncture wound
Work-related hazards that pose a risk of high-consequence injury: Energy sources, hazardous substances, working at height, working in confined spaces, lifting heavy loads, working with mobile plant, working around water, excavations, fitness for work, staying safe while driving, scope of work change.
FY23 | Number (Employees) | Rate** (Employees) | Number (Non-employees) | Rate** (Non-employees) |
Fatalities | 0 | 0 | 0 | 0 |
High-consequence work-related | 0 | 0 | 1 | 0.6 |
Recordable work-related injuries | 2 | 0.89 | 19 | 11.33 |
Number of hours worked | 2,243,146 | N/A | 1,677,314 | N/A |
The main types of work-related injuries: Strains, sprains and lacerations
Work-related hazards that pose a risk of high-consequence injury: Energy sources, harzardous substances, working at height, working in confined spaces, lifting heavy loads, working with mobile plant, working around water, excavations, fitness for work, staying safe while driving, scope of work change.
FY22 | Number (Employees) | Rate** (Employees) | Number (Non-employees) | Rate** (Non-employees) |
Fatalities | 0 | 0 | 0 | 0 |
High-consequence work-related | 0 | 0 | 0 | 0 |
Recordable work-related injuries | 0 | 0 | 5 | 5.49 |
Number of hours worked | 2,028,778 | N/A | 911,130 | N/A |
The main types of work-related injuries: Open wound not involving traumatic amputation (i.e. cut finger)
Work-related hazards that pose a risk of high-consequence injury: Energy sources, hazardous substances, working at height, working in confined spaces, lifting heavy loads, working with mobile plant, working around water, excavations, fitness for work, staying safe while driving, scope of work change.
FY21 | Number (Employees) | Rate** (Employees) | Number (Non-employees) | Rate** (Non-employees) |
Fatalities | 0 | 0 | 0 | 0 |
High-consequence work-related | 0 | 0 | 0 | 0 |
Recordable work-related injuries | 1 | 1 | 4 | 9 |
Number of hours worked | 1,914,213 | N/A | 465,707 | N/A |
The main types of work-related injuries: Foreign body in eye, Strains and sprains.
Work-related hazards that pose a risk of high-consequence injury: Energy sources, hazardous substances, working at height, working in confined spaces, lifting heavy loads, working with mobile plant, working around water, excavations, fitness for work, staying safe while driving, scope of work change.
* Monitored contractors excluded from above
** Rate is calculated on worked hours normalised to 1,000,000 hours.
Work-related ill-health*
FY24 | Number (Employees) | Number (Non-employees) |
Fatalities | 0 | 0 |
Recordable work-related ill health | 0 | 0 |
FY23 | Number (Employees) | Number (Non-employees) |
Fatalities | 0 | 0 |
Recordable work-related ill health | 0 | 0 |
Work-related hazards that pose a risk of ill health: Energy sources, harzardous substances, working at height, working in confined spaces, lifting heavy loads, working with mobile plant, working around water, excavations, fitness for work, staying safe while driving, scope of work change.
* Monitored contractors excluded from above
Other safety data
FY24 | FY23 | FY22 | FY21 | FY20 | FY19 | FY18 | |
Controlled TRIFR | 0.9 | 5.4 | 1.7 | 2.1 | 2.1 | 1.3 | 3.3 |
Monitored TRIFR | 14.3 | 14.9 | 10.9 | 21.5 | 5.4 | 18.8 | 6.6 |
Process safety (Tier 1) | 0 | 0 | 0 | 0 | 0 | 0 | 0 |
Process safety (Tier 2) | 4 | 0 | 0 | 3 | 2 | 2 | 0 |
Process safety (Tier 3) | 40 | 28 | 40 | 49 | 24 | 58 | 56 |
Tier 1 - a significant loss of containment of hazardous material or energy
Tier 2 - a lesser loss of primary containment or a significant degradation of barriers
Tier 3 - learning event where issues have been identified in our process safety barriers or controls
FY24 | FY23 | FY22 | FY21 | |
Number of complaints received from outside parties & substantiated | 34 | 30 | 0 | 1 |
Number of complaints received from regulatory bodies | 0 | 0 | 0 | 0 |
Total number of identified leaks, thefts, or losses of customer data | 57 | 59 | 76 | 28 |
We started recording the number of privacy breaches from 1 December 2020. Most of the privacy breaches were considered minor in nature (for example, affected one or two customers causing little or no harm). In FY23, we introduced better recording for the source of complaints (i.e from customers (outside parties) vs staff).
FY24 | FY23 | |
Corruption or Bribery | 0 | 0 |
Discrimination or Harassment | 2 | 1 |
Conflicts of Interest | 0 | 0 |
Money Laundering or Insider Trading | 0 | 0 |
Behaviours | 7 | 6 |