FY21 | |
Spend ($k) | 430 |
Number of organisations / initiatives supported | 123 |
Volunteering hours spent | 733 |
FY21 |
$0 |
FY21 | |
Community contribution by charitable cause | $36,642 |
Community contribution by contribution type | $167,986 |
FY20 | FY21 | |
Effective tax rate | 28% | 28% |
Effective tax rate reconciliation | 27% | 28% |
FY20 | FY21 | |
Net Promoter Score (NPS) | +31 | |
Energy sold (Electricity) GWh | 5.6k | 5.1k |
Energy sold (Gas) GWh | 838 | 780 |
Dual fuel (electricity and gas) customers | 65k | 65k |
Residential customer debt average balance | $600 | $549 |
FY21 |
Electricity Gas Broadband Creating value by balancing accessibility, reliability and environmental sustainability. |
Total energy consumption | FY18 | FY19 | FY20 | FY21 |
Non-renewable fuels (nuclear fuels, coal, oil, natural gas, etc.) purchased and consumed (MWh) | 4,863,611 | 3,892,222 | 3,521,375 | 3,990,948 |
Renewable Generation | 79% | 83% | 83% | 81% |
Group Scope 1 emissions
Emissions (tCO2e) FY20 |
Emissions (tCO2e) FY21 |
Thermal Generation Emission Intensity (tCO2e per MWh) FY20 |
Thermal Generation Emission Intensity (tCO2e per MWh) FY21 |
Total Generation Emission Intensity (tCO2e per MWh) FY20 |
Total Generation Emission Intensity (tCO2e per MWh) FY21 |
|
Fuel used for thermal generation | 722,834 |
866,013 | ||||
Fuel used for geothermal generation | 199,965 |
178,524 | ||||
Total fuel used for generation | 922,798 |
1,044,537 | 0.532 |
0.544 | 0.109 |
0.124 |
Fuel used in vehicles | 270 |
178 | ||||
Fugitive emissions -SF6 | 4 |
29 | ||||
Total Scope 1 | 923,072 |
1,044,744 |
Group Scope 2 and 3 emissions
Scope | Category | FY20 tCO2e | FY21 tCO2e |
Indirect Emissions (Scope 2) | Electricity Consumption | 1,258 |
1,300 |
Simply Energy - electricity consumption (location based) | N/A |
3 | |
Subtotal | 1,258 |
1,303 | |
Indirect Emissions (Scope 3) | Purchased Goods and Services | 11,915 |
16,699 |
Capital Goods | 18,052 |
41,726 | |
Fuel and Energy | 91,857 |
330,207 | |
Upstream Transportation | 14 |
27 | |
Waste | 123 |
149 | |
Business Travel | 719 |
263 | |
Employee Commuting | 606 |
306 | |
Use of Sold Products | 166,310 |
165,259 | |
Downstream Leased Assets | 306 |
399 | |
Subtotal | 289,902 |
555,036 | |
Total (Scope 1, 2 and 3) | 1,214,232 |
1,601,083 |
Geothermal assets data as at 30 June 2021 | Book value $m |
Generation (GWh) |
Emissions (tCO2e) |
Emissions intensity (gCO2e/KWh) |
Compliance with CBI standards (<100 gCO2e/KWh) |
Poihipi | 147 | 339 | 12,830 | 38 | Yes |
Tauhara | 223 | - | - | N/A | Yes |
Te Mihi | 496 | 1,240 | 47,248 | 38 | Yes |
Te Huka | 109 | 155 | 8,109 | 52 | Yes |
Wairakei | 758 | 1,081 | 19,812 | 18 | Yes |
Tenon and Nature's Flame | 9 | 198 | 1,597 | 8 | Yes |
Ohaaki | 105 | 299 | 88,930 | 298 | No |
Geothermal portfolio total/average | 1,847 | 3,312 | 178,526 | 54 | Yes |
Eligible Green Asset total/average | 1,742 | 3,013 | 89,595 | 30 | Yes |
Total Green Debt Instruments | 1,203 | ||||
Green Asset Ratio | 1.45 |
FY20 | FY21 | |
Revenue from thermal coal | $0 | |
Revenue from diesel | $1m | $7.5m |
Non-consumptive water usage (ML)
Source/water use | 2020 | 2021 |
Clutha Mata-Au River water | 16,624,902 |
15,098,980 |
Geothermal reservoir | 75,992 |
69,180 |
Geothermal reservoir | 330,047 |
336,840 |
Total | 17,030,941 |
15,505,000 |
Total water usage (ML)
Source/water use | Withdrawal 2020 | Discharge 2020 | Withdrawal 2021 | Discharge 2021 |
Geothermal reservoir | 114,805 |
38,813 |
103,177 | 33,997 |
River and surface water | 1,536 |
2,509 | ||
Water from third parties | 283 |
321 | ||
Council | 34 |
7,594 | ||
Discharge from all sources | 15,476 |
18,727 | ||
Total | 116,658 |
54,289 |
113,601 | 52,724 |
Total solid waste disposed (i.e. not recycled, reused or incinerated waste for energy recovery)
FY18 | FY19 | FY20 | FY21 | |
Total waste generated (metric tonnes) | 109 | 126.1 | 108.6 | 132 |
Total waste used/recycled/sold (metric tonnes) | 0 | 3.4 | 3.6 | 6 |
Location | Size (ha) | Status | Partnerships | |
Torepatautahi Wetland, willow wetland restored to natives | Taupō region | 36.9 | Ongoing weed control and replacement planting | Ngati Tahu – Ngati Whaoa Runanga, Fish and Game, Department of Conservation, landowners |
Elliot Lake, farmland and replanted in natives | Taupō region | 1.6 | Planting complete, ongoing maintenance | None |
Wairākei Power Station entrance, replanted in natives and fruit trees for community garden | Taupō region | 0.5 | Planting complete, ongoing maintenance | Greening Taupō |
Karapiti Pines, wilding pine removal | Taupō region | 8.4 | Ongoing maintenance | None |
Oruanui Pines, wilding pine removal | Taupō region | 4.3 | Ongoing maintenance | None |
Wai-ora Hill, pest plant control | Taupō region | 64.8 | Ongoing maintenance | Waikato Regional Council, Ministry for Primary Industries |
Oruanui, retired thermo-tolerant vegetation site from pastoral agriculture | Taupō region | 3.5 | Ongoing maintenance | None |
Karapiti, mānuka and native planting | Taupō region | 17.5 | Ongoing maintenance and pest control | None |
Rakaunui and Otumuheke Block, stormwater drain and stream planting | Taupō region | 2 | Planting complete, ongoing maintenance | None |
Ohaaki Bund, scrubland replanted in natives | Taupō region | 1.2 | Ongoing maintenance | None |
Waipuwerawera stream restoration, removing pest plants and planting natives | Taupō region | 3.2 | Ongoing maintenance and pest control | Tuwharetoa Maori Trust Board, Taupō District Council, Department of Conservation |
Te Rau o Te Huia stream restoration | Taupō region | 6.6 | Systematic removal of pest plants and annual planting programme | Ngāti Te Rangiita Ki Oruanui |
Huka Quarry block, removal of weeds and planting natives | Taupō region | 1.3 | Ongoing maintenance and pest control | None |
Wairākei Drive strip, aesthetic planting | Taupō region | 0.5 | Annual Greening Taupō planting, aligned with community desires | None |
Ex Keegan Stratford, riparian native planting | Stratford, Taranaki | 0 | Annual planting programme, ongoing maintenance | Taranaki Regional Council |
Gladstone Gap, community plantings | Hawea, Central Otago | 0.5 | Irrigation of native plants, partially restored area | Hawea Community Association |
GWh | FY14 | FY15 | FY16 | FY17 | FY18 | FY19 | FY20 | FY21 |
Thermal generation | 2,865 | 2,321 | 1,614 | 1,742 | 1,812 | 1,421 | 1,360 | 1,592 |
Hydro generation | 4,058 | 4,119 | 4,091 | 3,562 | 3,479 | 4,231 | 3,752 | 3,698 |
Geothermal generation | 2,322 | 3,074 | 3,297 | 3,233 | 3,323 | 3,256 | 3,333 | 3,114 |
Please refer to the Environment section under Carbon intensity of operated and controlled generation assets.
Hydro
Net capacity (MW) |
Availability (%) |
Capacity factor (%) |
Electricity output (GWh) |
Pool revenue ($/MWh) |
Pool revenue ($m) |
|
FY17 | 784 | 92% | 52% | 3,562 | 47 | 169 |
FY18 | 784 | 95% | 51% | 3,479 | 78 | 271 |
FY19 | 784 | 97% | 62% | 4,231 | 123 | 521 |
FY20 | 784 | 92% | 54% | 3,752 | 90 | 338 |
FY21 | 784 | 84% | 54% | 3,698 | 167 | 617 |
Geothermal
Net capacity (MW) |
Availability (%) |
Capacity factor (%) |
Electricity output (GWh) |
Pool revenue ($/MWh) |
Pool revenue ($m) |
|
FY17 | 429 | 91% | 86% | 3,233 | 55 | 177 |
FY18 | 425 | 96% | 89% | 3,323 | 80 | 267 |
FY19 | 425 | 92% | 87% | 3,256 | 133 | 434 |
FY20 | 425 | 95% | 89% | 3,333 | 99 | 330 |
FY21 | 425 | 89% | 84% | 3,114 | 175 | 546 |
Taranaki combined cycle (TCC)
Net capacity (MW) |
Availability (%) |
Capacity factor (%) |
Electricity output (GWh) |
Pool revenue ($/MWh) |
Pool revenue ($m) |
|
FY17 | 377 | 90% | 31% | 1,021 | 64 | 65 |
FY18 | 377 | 68% | 32% | 1,071 | 102 | 110 |
FY19 | 377 | 63% | 31% | 1,031 | 115 | 117 |
FY20 | 377 | 88% | 26% | 870 | 120 | 104 |
FY21 | 377 | 89% | 34% | 1,126 | 193 | 217 |
Peakers (including Whirinaki)
Net capacity (MW) |
Availability (%) |
Capacity factor (%) |
Electricity output (GWh) |
Pool revenue ($/MWh) |
Pool revenue ($m) |
|
FY17 | 360 | 95% | 16% | 495 | 73 | 36 |
FY18 | 360 | 87% | 17% | 530 | 116 | 62 |
FY19 | 360 | 79% | 7% | 212 | 192 | 41 |
FY20 | 360 | 88% | 9% | 295 | 162 | 48 |
FY21 | 360 | 92% | 8% | 249 | 230 | 54 |
Te Rapa (spot generation only)
Net capacity (MW) |
Availability (%) |
Capacity factor (%) |
Electricity output (GWh) |
Pool revenue ($/MWh) |
Pool revenue ($m) |
|
FY17 | 41 | 98% | 63% | 226 | 58 | 13 |
FY18 | 41 | 87% | 59% | 211 | 94 | 20 |
FY19 | 41 | 96% | 54% | 195 | 160 | 31 |
FY20 | 41 | 98% | 51% | 184 | 106 | 21 |
FY21 | 41 | 93% | 58% | 208 | 174 | 37 |
FY20 | Total headcount | Women | Men | Fixed term | Permanent | Part time | Full time |
Officers | 6 | 2 | 2 | 0 | 6 | 0 | 6 |
Corporate | 69 | 42 | 27 | 5 | 64 | 13 | 56 |
Customer | 516 | 324 | 192 | 25 | 491 | 72 | 444 |
Generation | 343 | 71 | 272 | 11 | 332 | 28 | 315 |
Total | 934 | 439 | 495 | 41 | 893 | 113 | 821 |
FY21 | Total headcount | Women | Men | Undisclosed | Fixed term | Permanent | Part time | Full time |
Officers | 9 | 3 | 6 | 0 | 0 | 9 | 0 | 9 |
Corporate | 72 | 46 | 26 | 0 | 5 | 67 | 15 | 57 |
Customer | 505 | 309 | 195 | 1 | 23 | 482 | 70 | 435 |
Development | 55 | 18 | 37 | 0 | 3 | 52 | 2 | 53 |
Generation and trading | 304 | 50 | 254 | 0 | 11 | 293 | 24 | 280 |
Total | 945 | 426 | 518 | 1 | 42 | 903 | 111 | 834 |
FY20 | Women | Men | Total |
Permanent employees | 417 | 476 | 893 |
Fixed-term employees | 22 | 19 | 41 |
Total | 934 | ||
Full-time employees | 352 | 469 | 821 |
Part-time employees | 87 | 26 | 113 |
Total | 934 |
FY21 | Women | Men | Undisclosed | Total |
Permanent employees | 405 | 497 | 1 | 903 |
Fixed-term employees | 21 | 21 | 0 | 42 |
Total | 945 | |||
Full-time employees | 339 | 494 | 1 | 834 |
Part-time employees | 87 | 24 | 0 | 111 |
Total | 945 |
Men | Women | Total | Under 30 | 30-50 | Over 50 | Total | European/Pākehā | Māori | Pasifika | Total | |
Board of directors FY20 | 4 | 3 | 7 | 0 | 3 | 4 | 7 | 6 | 1 | 1 | 7 |
Board of directors FY20 (%) | 57% | 43% | 100% | 0 | 43% | 57% | 100% | ||||
Board of directors FY21 | 3 | 4 | 7 | 0 | 4 | 3 | 7 | 6 | 1 | 1 | 7 |
Board of directors FY21 (%) | 43% | 57% | 100% | 0 | 57% | 43% | 100% |
FY20 | Women | Men | Under 30 | 30-50 | Over 50 | Undisclosed | Māori | Pasifika | Asian | European | Other | AMELA | Undisclosed |
Officers | 33% | 67% | 0% | 33% | 67% | 0% | 0% | 17% | 0% | 50% | 33% | 0% | 17% |
Corporate | 61% | 39% | 12% | 62% | 23% | 3% | 7% | 0% | 7% | 35% | 33% | 0% | 29% |
Customer | 63% | 37% | 29% | 47% | 23% | 1% | 9% | 3% | 9% | 36% | 25% | 2% | 33% |
Generation | 21% | 79% | 8% | 44% | 47% | 1% | 6% | 1% | 5% | 39% | 35% | 1% | 25% |
Total | 47% | 53% | 20% | 47% | 32% | 1% | 8% | 2% | 7% | 37% | 29% | 1% | 29% |
FY21 | Women | Men | Under 30 | 30-50 | Over 50 | Undisclosed | Māori | Pasifika | Asian | European | Other | AMELA | Undisclosed |
Officers | 33% | 67% | 0% | 33% | 67% | 0% | 0% | 0% | 0% | 44% | 33% | 11% | 11% |
Corporate | 64% | 36% | 11% | 67% | 21% | 1% | 7% | 0% | 10% | 35% | 26% | 0% | 32% |
Customer | 61% | 39% | 27% | 49% | 23% | 1% | 11% | 3% | 10% | 39% | 24% | 1% | 28% |
Development | 33% | 67% | 9% | 58% | 33% | 0% | 5% | 4% | 4% | 45% | 31% | 2% | 24% |
Generation and trading | 16% | 84% | 9% | 40% | 50% | 1% | 6% | 1% | 6% | 39% | 35% | 1% | 24% |
Total | 45% | 55% | 19% | 48% | 33% | 1% | 9% | 2% | 8% | 39% | 28% | 1% | 26% |
FY21 | Women | Men | Under 30 | 30-50 | Over 50 | Undisclosed | Māori | Pasifika | Asian | European | Other | AMELA | Undisclosed |
KMP | 33% | 67% | 0% | 33% | 67% | 0% | 0% | 0% | 0% | 44% | 33% | 11% | 11% |
Other Execs/GMs | 33% | 67% | 0% | 83% | 17% | 0% | 0% | 0% | 0% | 33% | 25% | 0% | 42% |
Senior Management | 42% | 58% | 0% | 70% | 30% | 0% | 3% | 0% | 3% | 48% | 45% | 0% | 18% |
Other Managers | 32% | 68% | 2% | 47% | 50% | 1% | 6% | 1% | 6% | 45% | 32% | 0% | 21% |
Non-Managers | 47% | 53% | 22% | 47% | 30% | 1% | 9% | 2% | 9% | 38% | 27% | 1% | 27% |
Total | 45% | 55% | 19% | 48% | 33% | 1% | 9% | 2% | 8% | 39% | 28% | 1% | 26% |
Safety data at 30 June 2021
Number (Employees) | Rate (Employees) | Number (Non-employees) | Rate (Non-employees) | |
Fatalities | 0 | 0 | 0 | 0 |
High-consequence work-related | 0 | 0 | 0 | 0 |
Recordable work-related injuries | 1 | 1 | 4 | 9 |
Number of hours worked | 1,914,213 | N/A | 465,707 | N/A |
The main types of work-related injuries: Foreign body in eye, Strains and sprains.
Work-related hazards that pose a risk of high-consequence injury: Energy sources, harzardous substances, working at height, working in confined spaces, lifting heavy loads, working with mobile plant, working around water, excavations, fitness for work, staying safe while driving, scope of work change.
FY18 |
FY19 |
FY20 | FY21 | |
Controlled TRIFR | 3.3 |
1.3 |
2.1 | 2.1 |
Monitored TRIFR | 6.6 |
18.8 |
5.4 | 21.5 |
Process safety (Tier 1) | 0 | 0 | 0 | 0 |
Process safety (Tier 2) | 0 |
2 | 2 | 3 |
Process safety (Tier 3) | 56 |
58 |
24 | 49 |
Tier 1 - a significant loss of containment of hazardous material or energy.
Tier 2 - a lesser loss of primary containment or a significant degradation of barriers.
Tier 3 - learning event where issues have been identified in our process safety barriers or controls.
Number of complains received from outside parties | 1 |
Number of complaints received from regulatory bodies | 0 |
Total number of identified leaks, thefts, or losses of customer data | 28* |
* We started recording the number of privacy breaches from 1 December 2020. While the number appears high, most of the privacy breaches were considered minor in nature (for example, affected one or two customers casuing little or noharm) and did not require being reported to the Office of the Privacy Commissioner.