Need a refund? Save time and do it online

Register or sign in to your online account and go to the ‘pay bill’ section

Improvements to the website are happening

Our goal is to create a better experience for our customers. We want to get the details right and could use your input. It’s a short questionnaire that will take less than 5 minutes to complete.

Sign in to My Account
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Sign in to your account

Here are the benefits of signing up for My Account

Pay bill

Make a one-off credit card payment on your bill.

View usage

View your monthly usage data for the past year and compare it to the same month the year before.

Set up Smoothpay

Set up Smoothpay to even out your payments across the whole year.

Do it on the app

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