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Why join us

We are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.

We're here to help

app

Easy-to-use app

Track your usage and pay bills within our simple, easy-to-use app.
local call centre

Extended call centre hours

Our New Zealand based call centre has the  longest call centre hours. From 7am to 9pm, Monday to Friday, and 8am to 5pm on Saturdays.
flexible payment options

Flexible payment options

We’ve got tools to help you avoid unexpected bill spikes. Like SmoothPay which evens out your payments over the whole year. You can even pay weekly, fortnightly – whatever works for you.

We care about New Zealand

As a sustainable energy company we’re invested in New Zealand’s environmental, social and economic wellbeing. Over 80% of our generation is from renewable sources, we’ve reduced our emissions by 59% since 2012 and we’ve planted over 25,000 native plants in the last year.

Plans that suit you

sisters-on-couch

Simple energy rates

Enjoy simple, transparent pricing and the flexibility of no fixed term and no break fees.
Discount off your first bill

$150 off your first bill

Get fixed energy rates, a 2% fixed energy discount every month and $150 off your first bill to make things a little bit easier.
people-car-laughing

15c or 30c / litre

If you love saving on fuel, then you’ll love our Fuel Rewards plans. You can earn AA Smartfuel discounts once every month.

Our Story

At Contact, we focus on delivering great value, great products and great service to customers. We're always looking to the future, trialling new products and services; inspired by what our customers have told us.

Community

We work hard to be a good neighbour and lend our support to initiatives that are important to locals. For us, it's all about being a responsible and positive part of our community.

What our customers are saying

Good pricing, good customer services, nothing to complain about, which is what basic services should be. more

Gerard Aug 2019

Good pricing, good customer services, nothing to complain about, which is what basic services should be.

Gerard

Aug 2019

I have always been a Contact Customer and have found especially in the last couple of years that your Customer Service After Sales Service has been great . I am exceptionally pleased with the services that you now provide Gas, Electricity, Broadband, Landline a One Stop Shop, love it... more

Katrina Aug 2019

I have always been a Contact Customer and have found especially in the last couple of years that your Customer Service After Sales Service has been great . I am exceptionally pleased with the services that you now provide Gas, Electricity, Broadband, Landline a One Stop Shop, love it...

Katrina

Aug 2019

Contact has great deals and customer service more

Andre Jul 2019

Contact has great deals and customer service

Andre

Jul 2019

Exceptional service from day one of signing on. All done on line, no mucking around. Prices are the best. Had to use customer service recently & timely first class service. Will be transferring my other business accounts in due course. more

Burgerfuel Redwoods Jul 2019

Exceptional service from day one of signing on. All done on line, no mucking around. Prices are the best. Had to use customer service recently & timely first class service. Will be transferring my other business accounts in due course.

Burgerfuel Redwoods

Jul 2019

The online account platform is very user friendly it has all the current usage information immediately... more

Mulvaney Jun 2019

The online account platform is very user friendly it has all the current usage information immediately...

Mulvaney

Jun 2019

Cost effective with bundle pack of power and broadband. more

Sachin Jun 2019

Cost effective with bundle pack of power and broadband.

Sachin

Jun 2019

I have been with contact energy since 1992 and l have no issues at all thanks again more

Taiti Jun 2019

I have been with contact energy since 1992 and l have no issues at all thanks again

Taiti

Jun 2019

It has been extremely stressful selling a house and buying another and moving to a new house but Contact Energy have been exemplary in their customer service, very reassuring to know we could move from our old property and move into our new one, everything was seamless. Thank you so much, very much appreciated. more

Louise Mar 2019

It has been extremely stressful selling a house and buying another and moving to a new house but Contact Energy have been exemplary in their customer service, very reassuring to know we could move from our old property and move into our new one, everything was seamless. Thank you so much, very much appreciated.

Louise

Mar 2019

I have dealt with contact for 26 years and never had a problem. more

Frank Feb 2019

I have dealt with contact for 26 years and never had a problem.

Frank

Feb 2019

Your contact center responded courteously and promptly to my concerns. I doubt I will ever change from Contact, as you have so many good features - usage map, petrol discount etc. These combined with your excellent Contact Centre makes you a winner. more

Lyn Feb 2019

Your contact center responded courteously and promptly to my concerns. I doubt I will ever change from Contact, as you have so many good features - usage map, petrol discount etc. These combined with your excellent Contact Centre makes you a winner.

Lyn

Feb 2019

Good prices with the "Bach" plan I've got going. Assistance on the phone was excellent and delivery on the 30c fuel question was prompt and sorted. more

Gerrit Nov 2018

Good prices with the "Bach" plan I've got going. Assistance on the phone was excellent and delivery on the 30c fuel question was prompt and sorted.

Gerrit

Nov 2018

Leadership

Contact is led by an experienced and diverse board and leadership team who are committed to our customers, communities, shareholders and people. 

Investors

Contact is focusing on delivering strong operational performance and providing sustainable value for customers and shareholders.