Oops... No content has been passed

Why join us

We are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.

We're here to help

easy to use app

Easy-to-use app

Track your usage and pay bills within our simple, easy-to-use app.
local call centre

Long call centre hours

Our New Zealand based call centre has the  longest call centre hours. From 7am to 9pm, Monday to Friday, and 8am to 5pm on Saturdays.
flexible payment options

Flexible payment options

We’ve got tools to help you avoid unexpected bill spikes. Like SmoothPay which evens out your payments over the whole year. You can even pay weekly, fortnightly – whatever works for you.

We care about New Zealand

As a sustainable energy company we’re invested in New Zealand’s environmental, social and economic wellbeing. Over 80% of our generation is from renewable sources, we’ve reduced our emissions by 51% since 2012 and we’ve planted 66,335 trees in the last year.

Plans that suit you

people-car-laughing

No break up fees

If you’re not sure how long you're going to stay, you'll like our Freedom plans. Great discounts and rewards with no tie-ins.
people-beach-sitting

$150 joining credit

Get fixed energy rates, healthy discounts, and $150 off your first bill to make things a little bit easier.
sisters-on-couch

15c or 30c / litre

If you love saving on fuel, then you’ll love our Fuel Rewards plans. You can earn AA Smartfuel discounts once every month.

Our Story

At Contact, we focus on delivering great value, great products and great service to customers. We're always looking to the future, trialling new products and services; inspired by what our customers have told us.

Community

We work hard to be a good neighbour and lend our support to initiatives that are important to locals. For us, it's all about being a responsible and positive part of our community.

What our customers are saying

Everyone I spoke with was courteous, clear and quick. I was kept in the loop every step of the way. more

David Jul 2018

Everyone I spoke with was courteous, clear and quick. I was kept in the loop every step of the way.

David

Jul 2018

Always had great service. Prices are very reasonable. more

Anonymous Jul 2018

Always had great service. Prices are very reasonable.

Anonymous

Jul 2018

Quick reply to my email enquiry allowing me to make a better informed decision regarding the use of my heat pump as to it needing servicing. And it does. Thanks. more

Peter Jul 2018

Quick reply to my email enquiry allowing me to make a better informed decision regarding the use of my heat pump as to it needing servicing. And it does. Thanks.

Peter

Jul 2018

I swapped from another power provider last year and so far have been really happy with Contact. I especially like how I get so much off my fuel bill each month. I also had reason to email Contact a few days ago and was impressed with the speed of reply. more

Janice Jul 2018

I swapped from another power provider last year and so far have been really happy with Contact. I especially like how I get so much off my fuel bill each month. I also had reason to email Contact a few days ago and was impressed with the speed of reply.

Janice

Jul 2018

I get a total discount of 22% off my electricity bill, plus 30c per litre fuel discount each month. I have phoned and emailed Contact a few times recently and have always received friendly, helpful and competent service. Being a Contact customer is a no brainer for me. In view of the above, I am a very happy customer, thank you! more

David Jun 2018

I get a total discount of 22% off my electricity bill, plus 30c per litre fuel discount each month. I have phoned and emailed Contact a few times recently and have always received friendly, helpful and competent service. Being a Contact customer is a no brainer for me. In view of the above, I am a very happy customer, thank you!

David

Jun 2018

Very happy with Electricity and Gas service, love the discount for prompt payment on Electricity. more

Michael Jun 2018

Very happy with Electricity and Gas service, love the discount for prompt payment on Electricity.

Michael

Jun 2018

Have found l have had great service and help. I also appreciate the petrol discount. Thank you! more

Joan Jun 2018

Have found l have had great service and help. I also appreciate the petrol discount. Thank you!

Joan

Jun 2018

I have only ever had great service from Contact. more

Jocelyn Jun 2018

I have only ever had great service from Contact.

Jocelyn

Jun 2018

Great service, great plans at great rates. more

Russell Jun 2018

Great service, great plans at great rates.

Russell

Jun 2018

Excellent service. Friendly customer staff. Great reward plan. Never had an outage . more

Maureen Jun 2018

Excellent service. Friendly customer staff. Great reward plan. Never had an outage .

Maureen

Jun 2018

Contact Energy were the best of suppliers to us, in acknowledging our change of address. No fuss, & no mucking about, just superb to deal with. more

Paul Jun 2018

Contact Energy were the best of suppliers to us, in acknowledging our change of address. No fuss, & no mucking about, just superb to deal with.

Paul

Jun 2018

I have always had good service, fast and very efficient. Also staff are happy to help. more

Jennifer Jun 2018

I have always had good service, fast and very efficient. Also staff are happy to help.

Jennifer

Jun 2018

Good service. Price competitive and discounts excellent. Service agents contact me promptly whenever I have any queries. more

Anonymous Jun 2018

Good service. Price competitive and discounts excellent. Service agents contact me promptly whenever I have any queries.

Anonymous

Jun 2018

Whenever I have phoned Contact I have had excellent service, staff are helpful and friendly. more

Andrew May 2018

Whenever I have phoned Contact I have had excellent service, staff are helpful and friendly.

Andrew

May 2018

Leadership

Contact is led by an experienced and diverse board and leadership team who are committed to our customers, communities, shareholders and people. 

Investors

Contact is focusing on delivering strong operational performance and providing sustainable value for customers and shareholders.