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Why join us

We’re here to help, with our New Zealand based call centre and smart solutions to suit you. Like smoothing out your payments to help with budgeting. And a choice of plans so you can pick the one that suits you best.

We're here to help

app

Easy-to-use app

Track your usage and pay bills within our simple, easy-to-use app.
local call centre

Extended call centre hours

Our New Zealand based call centre has the  longest call centre hours. From 7am to 9pm, Monday to Friday, and 8am to 5pm on Saturdays.
flexible payment options

Flexible payment options

We’ve got tools to help you avoid unexpected bill spikes. Like SmoothPay which evens out your payments over the whole year. You can even pay weekly, fortnightly – whatever works for you.

We care about New Zealand

As a sustainable energy company we’re invested in New Zealand’s environmental, social and economic wellbeing. Over 80% of our generation is from renewable sources, we’ve reduced our emissions by 59% since 2012 and we’ve planted over 25,000 native plants in the last year.

Plans that suit you

sisters-on-couch

Simple energy rates

Enjoy simple, transparent pricing and the flexibility of no fixed term and no break fees.
Discount off your first bill

$150 off your first bill

Get fixed energy rates, a 2% fixed energy discount every month and $150 off your first bill to make things a little bit easier.
free modem

A sharp broadband price

Make your home a haven with a special broadband price when you bundle it with electricity on the Broadband Bundle plan. Add gas too for an even sharper price.

Our Story

At Contact, we focus on delivering great value, great products and great service to customers. We're always looking to the future, trialling new products and services; inspired by what our customers have told us.

Community

We work hard to be a good neighbour and lend our support to initiatives that are important to locals. For us, it's all about being a responsible and positive part of our community.

What our customers are saying

Contact has always supplied an excellent service and been readily available to answer queries. more

Michael Dec 2019

Contact has always supplied an excellent service and been readily available to answer queries.

Michael

Dec 2019

Good value for the price, quick answer from the staff more

Benjamin Dec 2019

Good value for the price, quick answer from the staff

Benjamin

Dec 2019

Been with you for over 10 years. Never had problems and your customer service is top notch more

Katrena Dec 2019

Been with you for over 10 years. Never had problems and your customer service is top notch

Katrena

Dec 2019

I've been with contact for over 40 years and will continue because of the great service. more

Ron Dec 2019

I've been with contact for over 40 years and will continue because of the great service.

Ron

Dec 2019

Been with you for nearly 7 years with excellent service and no issues. Plus I appreciate the monthly reward for my petrol. more

Mark Dec 2019

Been with you for nearly 7 years with excellent service and no issues. Plus I appreciate the monthly reward for my petrol.

Mark

Dec 2019

Excellent reporting, competitive pricing, dependable - consistent more

Elisabeth Dec 2019

Excellent reporting, competitive pricing, dependable - consistent

Elisabeth

Dec 2019

Wonderful company with great customer service across the board. No issues. more

Mark Dec 2019

Wonderful company with great customer service across the board. No issues.

Mark

Dec 2019

Easy to setup move online and customer service on the phone was helpful more

Andrew Dec 2019

Easy to setup move online and customer service on the phone was helpful

Andrew

Dec 2019

I've not had any problems using Contact as my electicity provider, accounts are simple to read and understand. more

Michele Nov 2019

I've not had any problems using Contact as my electicity provider, accounts are simple to read and understand.

Michele

Nov 2019

Prompt response to what I asked to be done. Great to have quick email response after sending email and then followed up with resolution. more

Amelia Nov 2019

Prompt response to what I asked to be done. Great to have quick email response after sending email and then followed up with resolution.

Amelia

Nov 2019

Your company is very helpful in helping me set up gas for my business and your awesome at emailing me when the account is due. more

Lexi Limited Nov 2019

Your company is very helpful in helping me set up gas for my business and your awesome at emailing me when the account is due.

Lexi Limited

Nov 2019

I have always been a Contact Customer and have found especially in the last couple of years that your Customer Service After Sales Service has been great . I am exceptionally pleased with the services that you now provide Gas, Electricity, Broadband, Landline a One Stop Shop, love it... more

Katrina Aug 2019

I have always been a Contact Customer and have found especially in the last couple of years that your Customer Service After Sales Service has been great . I am exceptionally pleased with the services that you now provide Gas, Electricity, Broadband, Landline a One Stop Shop, love it...

Katrina

Aug 2019

Leadership

Contact is led by an experienced and diverse board and leadership team who are committed to our customers, communities, shareholders and people. 

Investors

Contact is focusing on delivering strong operational performance and providing sustainable value for customers and shareholders.