Extended call centre hours
Flexible payment options
2022 NZ Compare multi-award winner
The NZ Compare Awards recognise excellence in New Zealand’s broadband, energy and mobile sectors. So we’re proud to have collected the awards for Power Provider of the Year, Best Customer Support – Power, and Best Bundled Plan.
At Contact we’re always on the lookout for ways to improve our products and services to give customers better choice, value for money and personalised service so rest assured, we’ll keep doing what we’re doing to give all our customers the best experience possible!
Simple energy rates
Free or discounted power on Good Plans
A sharp broadband price
Our Story
At Contact, we focus on delivering great value, great products and great service to customers. We're always looking to the future, trialling new products and services; inspired by what our customers have told us.
Community
What our customers are saying
Contact Energy are contactable, deliver rapid and very satisfactory service, are honest and totally trustworthy. I also think the price you charge for power is competitive. I am happy with your company as my power provider. You look after me well. more
Because Contact always reply to my questions & the lady I spoke to one night was sooo helpful. She informed me of the 9pm - 12am free power, was not pushy, just a down to earth person to chat to. :-} more
Most impressed with your vigilance in detecting the massive extra usage as a result of the leak in my house from the Fridge more
Contact energy always my number 1 power company n will never change, youve always keep me uptodate with any chgs' n Ive never had any probs with my power bill! Thank you, great service to NZders more
I have always had a positive experience with your call centre staff and I have been with Contact for many years. They're easy to chat with and always resolve matters easily. I find the same when emailing. more
I would personally like to thank Contact Energy not only have you all been helpful, your also been considerate an passionate especially when it comes to people who has suffered some sort of hardship regarding their power account like myself, you came through with a solution that made it really affordable for me, thank you more
Good service,fantastic staff at call centres and good callback service.You. Lead the field and as having spent years in the energy supply industry I can recognise quality! more
Very helpful and good service more
Good communication, efficient service more
Wide range of products and prompt response more
Love contact energy, they are always helpful and willing to do more for the customer more
I am satisfied with the Company, that I've been with from the beginning. No issues. Thank you for your Service. more
You have been very helpful at a time when needed most. The storm caused us not to have power for eight days. more
Customer service was great. Helpful and got everything sorted for me without any hassle. Also love the free 9-12pm power hit more
Contact Energy has been an excellent supplier of gas for the past 26 years without any problems more
Leadership
Contact is led by an experienced and diverse board and leadership team who are committed to our customers, communities, shareholders and people.
Investors
Contact is focusing on delivering strong operational performance and providing sustainable value for customers and shareholders.