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Why join us

We are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.

We're here to help

app

Easy-to-use app

Track your usage and pay bills within our simple, easy-to-use app.
local call centre

Extended call centre hours

Our New Zealand based call centre has the  longest call centre hours. From 7am to 9pm, Monday to Friday, and 8am to 5pm on Saturdays.
flexible payment options

Flexible payment options

We’ve got tools to help you avoid unexpected bill spikes. Like SmoothPay which evens out your payments over the whole year. You can even pay weekly, fortnightly – whatever works for you.

We care about New Zealand

As a sustainable energy company we’re invested in New Zealand’s environmental, social and economic wellbeing. Over 80% of our generation is from renewable sources, we’ve reduced our emissions by 51% since 2012 and we’ve planted 66,335 trees in the last year.

Plans that suit you

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No break up fees

If you’re not sure how long you're going to stay, you'll like our Freedom plans. Great discounts and rewards with no tie-ins.
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$150 joining credit

Get fixed energy rates, healthy discounts, and $150 off your first bill to make things a little bit easier.
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15c or 30c / litre

If you love saving on fuel, then you’ll love our Fuel Rewards plans. You can earn AA Smartfuel discounts once every month.

Our Story

At Contact, we focus on delivering great value, great products and great service to customers. We're always looking to the future, trialling new products and services; inspired by what our customers have told us.

Community

We work hard to be a good neighbour and lend our support to initiatives that are important to locals. For us, it's all about being a responsible and positive part of our community.

What our customers are saying

It has been extremely stressful selling a house and buying another and moving to a new house but Contact Energy have been exemplary in their customer service, very reassuring to know we could move from our old property and move into our new one, everything was seamless. Thank you so much, very much appreciated. more

Louise Mar 2019

It has been extremely stressful selling a house and buying another and moving to a new house but Contact Energy have been exemplary in their customer service, very reassuring to know we could move from our old property and move into our new one, everything was seamless. Thank you so much, very much appreciated.

Louise

Mar 2019

The benefits are just great. I love the great discounts Contact have and I appreciate the excellent quality and communication in response to my email communications. Also the fuel discounts can save me heaps when I fill up my car. Overall I'm very satisfied, with the great service I receive. more

Gina Mar 2019

The benefits are just great. I love the great discounts Contact have and I appreciate the excellent quality and communication in response to my email communications. Also the fuel discounts can save me heaps when I fill up my car. Overall I'm very satisfied, with the great service I receive.

Gina

Mar 2019

I have dealt with contact for 26 years and never had a problem. more

Frank Feb 2019

I have dealt with contact for 26 years and never had a problem.

Frank

Feb 2019

Your contact center responded courteously and promptly to my concerns. I doubt I will ever change from Contact, as you have so many good features - usage map, petrol discount etc. These combined with your excellent Contact Centre makes you a winner. more

Lyn Feb 2019

Your contact center responded courteously and promptly to my concerns. I doubt I will ever change from Contact, as you have so many good features - usage map, petrol discount etc. These combined with your excellent Contact Centre makes you a winner.

Lyn

Feb 2019

So easy to deal with - connection was no problem when moving house etc. Bills are always as expected, no nasty surprise. Excellent discount for early payments more

Nicky Jan 2019

So easy to deal with - connection was no problem when moving house etc. Bills are always as expected, no nasty surprise. Excellent discount for early payments

Nicky

Jan 2019

I have used Contact for many, many years because the discounts are an encouragement. When the petrol discount scheme was introduced I was pleased to sign up for it. All in all a win, win situation for both. more

Roy Jan 2019

I have used Contact for many, many years because the discounts are an encouragement. When the petrol discount scheme was introduced I was pleased to sign up for it. All in all a win, win situation for both.

Roy

Jan 2019

I am always pleased with the service and prompt replies. That is why I Stay with Contact more

Lisa Jan 2019

I am always pleased with the service and prompt replies. That is why I Stay with Contact

Lisa

Jan 2019

The contact call centre was easily accessible outside of my work hours. The process to get connected was simple and the price of the serve was competitive. Then it turned out I could get internet as well. I’m happy. more

Karen Jan 2019

The contact call centre was easily accessible outside of my work hours. The process to get connected was simple and the price of the serve was competitive. Then it turned out I could get internet as well. I’m happy.

Karen

Jan 2019

I have been a customer of Contact Energy for a number of years and always found them very competitive, helpful and friendly. more

Mary Dec 2018

I have been a customer of Contact Energy for a number of years and always found them very competitive, helpful and friendly.

Mary

Dec 2018

Good prices with the "Bach" plan I've got going. Assistance on the phone was excellent and delivery on the 30c fuel question was prompt and sorted. more

Gerrit Nov 2018

Good prices with the "Bach" plan I've got going. Assistance on the phone was excellent and delivery on the 30c fuel question was prompt and sorted.

Gerrit

Nov 2018

Been with Contact for 10 years without any problems and good deals. more

Klive Nov 2018

Been with Contact for 10 years without any problems and good deals.

Klive

Nov 2018

I've been with Contact for years and I've always had awesome customer support. more

Naere Nov 2018

I've been with Contact for years and I've always had awesome customer support.

Naere

Nov 2018

I received a swift, knowledgeable response to my request and I really appreciate the early payment option of billing which means that I make the most of the discount every month. more

Karen Nov 2018

I received a swift, knowledgeable response to my request and I really appreciate the early payment option of billing which means that I make the most of the discount every month.

Karen

Nov 2018

Have been with Contact for many years and enjoyed the best of service with your company. Many thanks, Kathryn more

Kathryn Nov 2018

Have been with Contact for many years and enjoyed the best of service with your company. Many thanks, Kathryn

Kathryn

Nov 2018

Leadership

Contact is led by an experienced and diverse board and leadership team who are committed to our customers, communities, shareholders and people. 

Investors

Contact is focusing on delivering strong operational performance and providing sustainable value for customers and shareholders.