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Why join us

We are one of New Zealand's largest listed companies but we operate with the same genuine concern for our customers and communities as the smallest. We keep the lights burning, the hot water flowing and the BBQ fired up for over half a million homes and businesses across New Zealand.

We're here to help

app

Easy-to-use app

Track your usage and pay bills within our simple, easy-to-use app.
local call centre

Extended call centre hours

Our New Zealand based call centre has the  longest call centre hours. From 7am to 9pm, Monday to Friday, and 8am to 5pm on Saturdays.
flexible payment options

Flexible payment options

We’ve got tools to help you avoid unexpected bill spikes. Like SmoothPay which evens out your payments over the whole year. You can even pay weekly, fortnightly – whatever works for you.

We care about New Zealand

As a sustainable energy company we’re invested in New Zealand’s environmental, social and economic wellbeing. Over 80% of our generation is from renewable sources, we’ve reduced our emissions by 51% since 2012 and we’ve planted 66,335 trees in the last year.

Plans that suit you

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No break up fees

If you’re not sure how long you're going to stay, you'll like our Freedom plans. Great discounts and rewards with no tie-ins.
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$150 joining credit

Get fixed energy rates, healthy discounts, and $150 off your first bill to make things a little bit easier.
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15c or 30c / litre

If you love saving on fuel, then you’ll love our Fuel Rewards plans. You can earn AA Smartfuel discounts once every month.

Our Story

At Contact, we focus on delivering great value, great products and great service to customers. We're always looking to the future, trialling new products and services; inspired by what our customers have told us.

Community

We work hard to be a good neighbour and lend our support to initiatives that are important to locals. For us, it's all about being a responsible and positive part of our community.

What our customers are saying

As far as we have been customer there has been no major problems. Contact has been very helpful, understanding, they put the customer first. I would not change. more

Frank Nov 2018

As far as we have been customer there has been no major problems. Contact has been very helpful, understanding, they put the customer first. I would not change.

Frank

Nov 2018

Good prices with the "Bach" plan I've got going. Assistance on the phone was excellent and delivery on the 30c fuel question was prompt and sorted. more

Gerrit Nov 2018

Good prices with the "Bach" plan I've got going. Assistance on the phone was excellent and delivery on the 30c fuel question was prompt and sorted.

Gerrit

Nov 2018

Been with Contact for 10 years without any problems and good deals. more

Klive Nov 2018

Been with Contact for 10 years without any problems and good deals.

Klive

Nov 2018

I've been with Contact for years and I've always had awesome customer support. more

Naere Nov 2018

I've been with Contact for years and I've always had awesome customer support.

Naere

Nov 2018

I received a swift, knowledgeable response to my request and I really appreciate the early payment option of billing which means that I make the most of the discount every month. more

Karen Nov 2018

I received a swift, knowledgeable response to my request and I really appreciate the early payment option of billing which means that I make the most of the discount every month.

Karen

Nov 2018

Been with Contact for years, always had positive interactions. more

Wendy Nov 2018

Been with Contact for years, always had positive interactions.

Wendy

Nov 2018

Informative, helpful and friendly customer service with prompt follow up. more

Shelley Nov 2018

Informative, helpful and friendly customer service with prompt follow up.

Shelley

Nov 2018

I was very impressed with the service I received. Clarity of communication and understanding, and honoring loyalty as a long time customer. Thanks again to the Contact Team. more

Robyn Nov 2018

I was very impressed with the service I received. Clarity of communication and understanding, and honoring loyalty as a long time customer. Thanks again to the Contact Team.

Robyn

Nov 2018

Have been with Contact for many years and enjoyed the best of service with your company. Many thanks, Kathryn more

Kathryn Nov 2018

Have been with Contact for many years and enjoyed the best of service with your company. Many thanks, Kathryn

Kathryn

Nov 2018

I swapped from another power provider last year and so far have been really happy with Contact. I especially like how I get so much off my fuel bill each month. I also had reason to email Contact a few days ago and was impressed with the speed of reply. more

Janice Jul 2018

I swapped from another power provider last year and so far have been really happy with Contact. I especially like how I get so much off my fuel bill each month. I also had reason to email Contact a few days ago and was impressed with the speed of reply.

Janice

Jul 2018

I get a total discount of 22% off my electricity bill, plus 30c per litre fuel discount each month. I have phoned and emailed Contact a few times recently and have always received friendly, helpful and competent service. Being a Contact customer is a no brainer for me. In view of the above, I am a very happy customer, thank you! more

David Jun 2018

I get a total discount of 22% off my electricity bill, plus 30c per litre fuel discount each month. I have phoned and emailed Contact a few times recently and have always received friendly, helpful and competent service. Being a Contact customer is a no brainer for me. In view of the above, I am a very happy customer, thank you!

David

Jun 2018

Very happy with Electricity and Gas service, love the discount for prompt payment on Electricity. more

Michael Jun 2018

Very happy with Electricity and Gas service, love the discount for prompt payment on Electricity.

Michael

Jun 2018

Have found l have had great service and help. I also appreciate the petrol discount. Thank you! more

Joan Jun 2018

Have found l have had great service and help. I also appreciate the petrol discount. Thank you!

Joan

Jun 2018

Good service. Price competitive and discounts excellent. Service agents contact me promptly whenever I have any queries. more

Anonymous Jun 2018

Good service. Price competitive and discounts excellent. Service agents contact me promptly whenever I have any queries.

Anonymous

Jun 2018

Leadership

Contact is led by an experienced and diverse board and leadership team who are committed to our customers, communities, shareholders and people. 

Investors

Contact is focusing on delivering strong operational performance and providing sustainable value for customers and shareholders.