it has been an easy transition. Further, my 99yr old mother has been with you for more than a year with few issues, quickly resolved by good help desk staff more
I was so happy to hear about the fourth trimester offer and be fortunate enough to receive the free power for 3 months. It's very timely as we have been enjoying a long hot summer but it's been necessary to run the aircon frequently, and with all the extra laundry that comes with a new baby it's good to know we don't have to worry about getting huge power bills during this period. Thanks for being awesome and cutting new parents break! more
My neighbour is with a competitor of yours. The only way he can keep up with his useage is by reading the outside meter. I find signed up with my account gives me everything I need to know by logging in. With DD 17th of each month, it is an easy transaction more
The reply I got was very comprehensive. They even went above and beyond to suggest I use the low user account instead! more
The information supplied was very helpful & the amount of information received far exceeded my expectations as far as a response was concerned. more
As a power provider , Contact are very quick to help and communicate with their customers. I think your prices are competitive and are willing to help customers figure out what plan is best for them. I can't recommend a friend and get $100 as all my friends are with Contact already - very smart friends. I've already done the work. more
My most recent experience with Contact was excellent and staff were more than happy to offer prompt assistance. more
The lady that answered and helped me through my query was very professional and friendly. She took time to listen and was able to solve what I was concerned about. She made me feel satisfied at the end of our conversation. Thank you for your great service to the community! more
The staff is very nice.I told him I am not very good at English and he spoke very slowly and clearly to help me to understand well more
Internet connection took as long as you said it would and it's operating. Job done more
I have been with Contact now for some time and value being able to talk to a human being when I have queries. If I email I get prompt responses and clear messages back. I have recommended you to others because I feel confident that their interests will be met. more
Because your prices are competitive and the change over was very straightforward more
Very easy online portal in setting up account and prompt email response more
Good costumer service, professionally mannered, and I was kept inform on the steps and processes happening. more
Such a pleasure to deal with. So easy for an elderly person. more