Its great to be able to see how the power consumption is going during the month. so far being so mild here, its not much dearer so still affordable. Thanks for the .30c per litre too - makes a huge difference, so appreciated. more
The Service and rewards that come from being a customer of Contact Love the TV ads have to watch and loved the add before the dog" ad. Service with my accounts and timeliness to pay . Love being with you Have a good day to whomever this reaches. more
I have always found Contact and Empower before the name change, is probably the cheapest power company. The discount for emailed bills and smooth pay is great. I also love the 30 cents off a liter every month wonderful especially now with the cost of fuel. more
My previous provider disconnected the broadband earlier than expected. I was in the process of changing over to Contact. I called Contact to get me connected asap and true to their word, I was connected within 90 mins of my call. Excellent customer service! Thank you and keep up the good work. more
it has been an easy transition. Further, my 99yr old mother has been with you for more than a year with few issues, quickly resolved by good help desk staff more
I was so happy to hear about the fourth trimester offer and be fortunate enough to receive the free power for 3 months. It's very timely as we have been enjoying a long hot summer but it's been necessary to run the aircon frequently, and with all the extra laundry that comes with a new baby it's good to know we don't have to worry about getting huge power bills during this period. Thanks for being awesome and cutting new parents break! more
My neighbour is with a competitor of yours. The only way he can keep up with his useage is by reading the outside meter. I find signed up with my account gives me everything I need to know by logging in. With DD 17th of each month, it is an easy transaction more
The reply I got was very comprehensive. They even went above and beyond to suggest I use the low user account instead! more
The information supplied was very helpful & the amount of information received far exceeded my expectations as far as a response was concerned. more
As a power provider , Contact are very quick to help and communicate with their customers. I think your prices are competitive and are willing to help customers figure out what plan is best for them. I can't recommend a friend and get $100 as all my friends are with Contact already - very smart friends. I've already done the work. more
My most recent experience with Contact was excellent and staff were more than happy to offer prompt assistance. more
The lady that answered and helped me through my query was very professional and friendly. She took time to listen and was able to solve what I was concerned about. She made me feel satisfied at the end of our conversation. Thank you for your great service to the community! more
The staff is very nice.I told him I am not very good at English and he spoke very slowly and clearly to help me to understand well more
Internet connection took as long as you said it would and it's operating. Job done more
I have been with Contact now for some time and value being able to talk to a human being when I have queries. If I email I get prompt responses and clear messages back. I have recommended you to others because I feel confident that their interests will be met. more